IT Help Desk Technician

Are you ready to take the next step in your IT career in a company with strong teamwork values, a friendly and welcoming culture, and plenty of room for advancement? Keytel Systems takes pride in providing innovative, top-tier outsourced IT services and creating an efficient, empowered, and friendly working environment. What Youll Do: Work with PC Hardware, operating systems, and networks Troubleshoot, diagnose, and resolve typical PC hardware and software issues Use backup and recovery software and methodologies and basic firewall functions Troubleshoot basic networking hardware and protocols. Use CRM and ticketing systems to manage client issues Schedule M-F 7AM-4PM Skills Youll Need: Strong interpersonal skills, positive mentality, and ability to change tasks rapidlyas a service business, we expect the unexpected to disrupt our plans. Confidence and commitment to top-tier customer service in a fast-paced environment. Ability to stay organized and follow tasks through to completion with accuracy. Willingness and ability to learn new applications and skills. 1-3 years of hands on PC support experience. Office 365 experience. A general knowledge of different hardware platforms, cloud services, and line of business applications. Compensation: $20 - $24/hr, scalable based upon experience Retirement plan, PTO, health insurance benefits, and bonus plan Tuition reimbursement and professional development assistance Ready to apply? Quick apply with your resume Prefered consideration will be given to candidates who get a head start on the application process through our online portal here:

Created: 2024-10-31