Claims Specialist for ADR Team

Claim Specialist Job Description FLSA Status: Non-Exempt Reports to: ADR Case Manager Summary: We are seeking a Claim Specialist with 1-2 years of experience. Comfortability with technology and platforms required. Job Responsibilities Format documents and communications for clients; Liaise between third party vendor and Labaton Keller Sucharow; Review documents (release/document verification) for production to defense counsel for quality control; Calendaring and entry of case info into database; Perform intake and initial filtering of client inquiries; Preparation of submissions involving large volumes of individual claims; Run and analyze client data reports; Organize documents and communications with clients; Ensure that case documents accurately reflect a clients individual information; Keep track of communications or developments relating to client cases and deadlines that may be applicable to individual clients; Prepare and send client communications; Communicate with clients telephonically, on occasion; Work with attorneys to plan data gathering, and settlement update workflows; Analyze and summarize client inquiries to identify trends and patterns requiring further action; and Assist with the development of processes and technological systems for addressing large volumes of client interactions. Skills/Requirements Proficient in the use of Microsoft Word and Excel; Familiarity with Filesite preferred; Familiarity with client management systems or databases preferred; Strong technical skills and ability to quickly learn new litigation support software; Strong written and oral communication skills and strong interpersonal skills; Must possess great attention to detail; Must possess analytical and critical thinking skills; Strong organizational and time-management skills; Ability to work independently while understanding the importance of teamwork; Ability to manage workload consisting of multiple tasks; and The work shift for this position is 9:30 am-5:30 pm, five days a week, but applicant must be willing and available to work overtime, both evening and weekends, when necessary. We are looking to hire in the $50-55,000/year range.

Created: 2024-10-31