Jira ITSM Configuration Specialist

Jira ITSM Configuration Specialist Optomi, in partnership with an industry leading organization, is seeking a Jira expert for a remote, contract-to-hire opportunity. Responsibilities: Build and customize ITSM configurations, automate ticket responses and workflows Maximize investment in Jira ITSM license and service modules Enhance Jira ticket management processes and Confluence pages Define JIRA workflows and screen schemes for complex projects Configure JIRA plugins and customize functionalities within Jira, Confluence, ITSM, Bitbucket Apply today if your background includes: Setting up and configuring Jira for an organization Experience automating ticketing processes in Jira Working cross functionally with different teams and business units utilizing Jira Implementing ITSM standards and processes with Atlassian/Jira Any experience with Jira migration is a plus

Created: 2024-10-31