Business Controller - H3S Product & Technology

International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients' employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find solutions to protect our clients and their employees in whatever situation they may be facing; we assess, advise and assist from a medical, security and logistical perspective on a global scale to protect and save lives and thereby enable our clients to achieve their business goals. As we've delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO's and governments around the world. Purpose of the Job: The Business Controller, Products & Technology will be responsible overall for the smooth functioning of Finance, Accounting and Analytics across the sub-locations holding the execution of H3S Product & Technology agenda. This role is primarily focusing on Business partnering and analytical insight to be provided to leadership for the whole technology and product engagement across H3S perimeter, including working closely with the technology and product teams to represent transparently all fiscal aspects associated with product demand and implementation of technology solutions (Capital and Operational Expenses, Return on Investment). This job does require engagement with external technology partners and close coordination with our FP&A COE around Actuals, Forecasting, Budgeting and Ad-hoc reporting for the perimeter. This role is a key member of the H3S Products and Technology management team and will need to use his/her strong communication, networking and influencing skills to be able to manage and partner with culturally diverse stakeholders and team members spread across multiple geographies and time zones. Remote Work Policy: Our organization follows a hybrid work structure where employees are required to work from the office in Trevose, PA, 3 days a week. # Americas Key Responsibilities: Business Partner Support Chief Technology Officer and Chief Product Officer to track level of completion of Capex projects and develop reporting mechanisms to align product vision and demand with financial consequences of operational execution. Partner with the Product and Engineering leadership (Philadelphia, London, India) to drive the efficiency of Product and Digital Engineering and preserve BL profitability. Partner with the Chief Technology Officer and Chief Product Officer, throughout the financial year for the production of quarterly forecasts and annual budget. Partner with the Chief Technology Officer and Chief Product Officer to drive understanding of the financial performance of Product and Engineering and its alignment with the Operational Performance and overall market conditions. Partner with the Chief Technology Officer and Chief Product Officer for developing a detailed understanding of the relationship with our technology partners and its financial consequences. Partner with the Chief Technology Officer and H3S Procurement organization to ensure continuous review of provider engagements. Partner with commercial analytics to fairly represent utilization of features developed and assess value of those in client's perspective. Key Responsibilities cont.: Business Analysis / Planning Presentation of monthly results along with CTO/CPO to senior management focusing on the business drivers of the financial results. Manage the budget, forecast, outlook and 3 Year Plan in accordance with corporate guidelines and timelines. Provide information for management analysis for the Engineering and Product management, on the execution of investments and tracking of return factoring utilization of features and commercial success. Continuously track and report on changes affecting the run rate of H3S Digital operating cost focusing on operational reasons explaining the change in financial profile. Assist in financial modelling necessary for business development, including for example costing for new products, return on capex investment etc with the establishment of a relevant platform to facilitate the analysis. Assisting in the business, legal, tax and compliance reviews of contracts signed under the entities as required. Also, to maintain and review such contracts regularly. Key Responsibilities cont.: Business Analysis / Planning cont: 7. Assist Product and Technology leadership in analyzing the sizing of our resources across platforms and propose initiatives to improve efficiencies and profitability. 8. Manage AD-HOC projects mainly with a finance scope. Monthly Close & Accounting oversight Ensure timely, complete and accurate monthly and quarterly reporting for Product and Digital Services reporting as well as local management reporting requirements. Manage General and Administration expenditure in line with budgets, re-forecasts and ensure compliance with General Affairs Policy and Procedures (GAPP) at all times. Manage CAPEX governance in line with H3S CAPEX funding process as documented in GAPP focusing on deliverables and return expected. Monthly allocation of cost to capital expenditure in line with time spent by our resources on assets and initiatives. Continuously review work processes to ensure efficient workflow to maximize staff efficiency. Required Skills and Knowledge: Leadership and people management skills including coaching, change management, motivating and addressing performance. Personal drive for continuous improvement, customer service and excellence. Demonstrated experience as a 'doer' and hands on leader. A team player. Results driven with high passion, drive and motivation. Ability to work under pressure, deliver results and observe deadlines both personally and through influencing and management of a team to do so. Evidence of strategic thinking and planning skills, particularly in financial analysis and reporting. Accomplished networking skills both internally and externally to ensure collaboration, teamwork and cooperation within a demanding, culturally diverse and highly complex matrix organization. Entrepreneurial, comfortable in a dynamic, fast changing, complex and unstructured environment. Strong analytical and problem-solving abilities. Excellent communication and presentation skills. High standards of honesty and integrity - self-discipline and self-motivated. Customer centric Qualifications: Accounting qualification (ACCA or equivalent) Strong business planning experience Demonstrated technical experience in a similar role and a proven strength in coordinating activities across several functions. Exposure and experience of change management an advantage. Developed communication and networking skills to enable strong stakeholder relationships and influencing of senior decision makers. Fluent English, both verbal and written. A second language is advantageous but not required. International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Created: 2024-10-31