Quality Manager
Horstman - sterling heights, MI
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Quality Manager EOE Statement Horstman Inc. is committed to providing employees and employment candidates the right to equal employment opportunities and a harassment-free work environment. Our company policies, procedures and practices are in compliance with applicable federal, state, and local equal employment opportunity statutes, rules, and regulations. All applicants considered for employment are based solely on their capabilities and qualifications without regard to race, color, religion, creed, age, sex, disability, veteran status, marital status, national origin, genetic information, sexual orientation, gender identity, or any other category protected by law. Equal employment opportunity applies to all policies and procedures including recruitment and hiring, promotions, transfers, and terminations, in addition to compensation, benefits, and other terms and conditions of employment. Horstman establishes a culture in which our Executive leaders, key management and employees share the responsibility for adopting a work environment where all employees are treated equally, with dignity and respect. Horstman's executive team is responsible for leading and supporting a culture of equal opportunity. Our success is reliant on the ability to draw, retain, and develop the most diversified, qualified and brightest talent. About the Organization Horstman is an established participant on major defense programs, both domestically and internationally, and is recognized for competitive, best-value program delivery, design engineering, subcontract management, and risk management on urgent and complex programs. The origins of Horstman have a long legacy of engineering and manufacturing. Horstman is a 100+ year-old company with the distinction of pioneering work in the automotive industry in the 1920's and 30's, designing and manufacturing a number of innovative engineering solutions. Horstman is most known for the development of alternative suspension systems, which today is the largest part of Horstman business. The name "Horstman suspension" also refers to suspensions built by the Horstman company (now Horstman Defence Systems Ltd or its subsidiaries), whether of the bogie type, torsion beam design, hydrogas, hydropneumatic or other. Horstman, Inc., is part of a century-old company. With such a storied establishment comes its own culture and practices. Additionally, Horstman, Inc is building its own culture and practices as a supplier to North American customers and is a part of the US defense market. Horstman seeks the best candidates to ensure the success of its goals and objectives. The company defines the requirements of each position with a job description and agreement by the company leadership that the new position is warranted. Position information is posted in various locations both internally and externally as deemed necessary. Each potential candidate is reviewed either directly or screened through a third party to ensure acceptability. The company will schedule interviews as appropriate to the position to confirm the skills and knowledge of the prospective candidate and follow ups are made for offers of employment or other communications as determined necessary by the company. Category Quality Control Description GENERAL DESCRIPTION OF POSITION: Quality Manager to lead our quality department and ensure the highest standards of quality for our products. The ideal candidate will have a proven track record of managing quality processes in a small manufacturing environment, with specific experience in the defense industry being highly desirable. As the Quality Manager, you will oversee a team of four quality professionals, drive continuous improvement initiatives, and ensure compliance with AS9100 standards and defense product specifications. Hands-on experience with quality tools and direct involvement in inspection and problem-solving activities are essential. Additionally, the role requires the integration of quality practices and data into a data management system to enhance decision-making and reporting. PRIMARY FUNCTION AND RESPONSIBILITIES: Leadership and Management: Lead and mentor a small quality department consisting of four team members. Develop and implement quality processes and practices that enhance product quality and operational efficiency. Foster a culture of quality awareness and continuous improvement throughout the organization. Quality System Oversight: Ensure compliance with AS9100 quality management systems and other relevant industry standards. Oversee the development, implementation, and maintenance of quality documentation and procedures. Product Quality Assurance: Monitor and evaluate the quality of manufactured products, including metal machining components, hydraulic and hydropneumatic assemblies, and painted components. Ensure that products meet defense-specific requirements such as MIL-SPEC (Military Specifications), environmental testing standards, and other customer-specific performance and reliability criteria. Conduct hands-on inspections and audits to ensure products meet defense customer specifications and quality requirements. Process Improvement: Identify and address quality issues using root cause analysis, corrective action methods, and problem-solving techniques. Implement process improvements to enhance product quality and reduce defects. Utilize quality tools and methodologies such as Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), and 8D Problem Solving to drive quality improvements. Engage in hands-on problem-solving and use of quality tools for real-time issue resolution. Data Management and Integration: Integrate quality practices and data into a data management system to improve quality tracking, reporting, and decision-making. Analyze quality data to identify trends, drive continuous improvement initiatives, and provide actionable insights to senior management. Ensure data accuracy and maintain comprehensive records of quality performance metrics and improvement activities. Customer Interaction: Serve as the primary point of contact for quality-related issues with defense customers. Address and resolve customer complaints and quality concerns in a timely and effective manner. Compliance and Reporting: Ensure all quality processes comply with regulatory and customer requirements, including clean room standards for specific assemblies. Prepare and present quality reports and metrics to senior management. REPORTING STRUCTURE: The Quality Manager reports to the Operation Manager EDUCATION Bachelor's degree in Engineering, Quality Assurance, or a related field is required. Relevant certifications (e.g., ASQ Certified Quality Manager) are a plus. SKILLS AND EXPERIENCE: Experience: In-depth knowledge of AS9100 quality management systems and standards. Strong understanding of metal machining processes, hydraulic and hydropneumatic assembly, and painting requirements. Proficiency with quality tools and methodologies for inspection and problem-solving, including Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), and 8D Problem Solving. Experience with data management systems and the ability to integrate quality data into these systems for improved tracking and reporting. Proven ability to lead and motivate a team, manage multiple priorities, and drive continuous improvement. Hands-on skills in quality inspection, measurement, and problem resolution. Personal Attributes: Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work effectively under pressure and manage quality issues proactively. Position Requirements WORK ENVIRONMENT In addition to working in the Quality lab, this position is required to work in the manufacturing environment. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts, toxic or caustic chemicals and the risk of electrical shock. The employee is occasionally exposed to fumes or airborne particles, extreme heat (non-weather) and vibration. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS Ability to lift to 50 lbs. when required. While performing the duties of the job, the employee is regularly required to stand, walk and reach with hands and arms. Repetitive motions, frequent bending, stooping, squatting, pushing and pulling of parts and parts containers may be required. SPECIAL REQUIREMENTS AND PERSONAL PROTECTION REQUIREMENTS: Safety glasses and steel toed footwear and other PPE such as earplugs are required when in manufacturing environment as appropriate. Full-Time/Part-Time Full-Time Shift Days Exempt/Non-Exempt Non-Exempt Hiring Manager(s) Req Number QUA- Location Horstman Inc. This position is currently accepting applications. EQUAL OPPORTUNITY EMPLOYMENT: Horstman is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.
Created: 2024-10-30