Principal Technical Consultant - HRSD/CSM

Principal Technical Consultant - HRSD/CSM Locations: Richmond, VA; Atlanta, GA; Remote Veracity by RGP is a next generation consulting firm focused on delivering transformative solutions across strategy, experience, process, technology, and culture. Combining the flexibility of a talent-driven partner with the expertise of a project-based consultancy, Veracity helps organizations drive meaningful change. Veracity is currently seeking a ServiceNow Principal Technical Consultant for HRSD / CSM to join our fast-growing Elite Global ServiceNow Practice. The resource will be responsible for the successful project delivery of ServiceNow's solutions and services, in a client consulting environment. What you get to do in this role: Develop, invest, and maintain thought leadership with deep subject matter expertise related to ServiceNow HRSD and/or CSM product capabilities. Support implementation workshops to gather business/technical agile user stories. Consult customers on industry and ServiceNow best practices. Application UI Configuration and Workflow Configuration. Development of required client specific reporting. Development of required integration components (SSO, LDAP, REST/SOAP Web Services). Interface with ServiceNow technical teams as needed. Lead/Co-lead technical implementation teams. Prepare all client facing and internal deliverables that are technology related. Drive the continuous improvements of our implementation methodology and service offerings based on client experiences. Subject Matter Expert on the delivery of ServiceNow solutions for HR and/or CSM. Ensure technical deliverables to Customer Delivery and customers are complete, consistent, high quality, on time. Achieve ServiceNow Practice and Individual KPI's and Metrics as defined. To be successful in this role, we need someone who has: 5+ years demonstrated experience as a key technical leader for ServiceNow implementations in HRSD and/or CSM. Proficiency with Agile project management and delivery methodologies. Degree or equivalent, preferably in Information Technology, Computer Science or Engineering disciplines. Demonstrated experience in technical consulting roles that are client facing. JavaScript, AngularJS, HTML 5.0, CSS/LESS. Certified ServiceNow Administrator (CSA) required. Certified Implementation Specialist for HRSD (CIS-HR) required and/or Certified Implementation Specialist for CSM (CIS-CSM) required. Certified Application Developer (CAD) preferred. GenAI Now Assist Accreditations nice to have. Note: Veracity will provide ServiceNow Partner training and certification opportunities to obtain if not held. Successful completion is a requirement for employment. Consulting Skills Client facing professional with consultative style. Proven team player and platform capability mentor. Demonstrated ability to influence and consult around all key technical decisions during project delivery. Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity. Excellent oral and written communication skills with the ability to present and explain technical information in an articulate manner. Strong attention to detail and creative problem-solving skills. Ability to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs. Life at Veracity Flexible work environment (remote or onsite). Family first. Agile and collaborative. Fun and energetic. Group of like-minded folks and creative problem solvers. Fast paced. Inclusive and Passionate. Supportive, approachable, and encouraging leadership and team members. All roles are client facing. Summary of Benefits* Competitive compensation. Comprehensive medical plans. 401k Savings Plan with Company Match. Employee Stock Purchase Plan. *Benefit eligibility may vary based on employment status upon hire. Base Pay Range: $85-$90/Hour. All compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors. Equal Opportunity Employer Veracity Consulting Group is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. If you are applying for a position in San Francisco, Los Angeles, or Los Angeles County, please visit the RGP Notice on Fair Chance Ordinances at . Visit our to see the amazing work our teams have done and continue to do! #J-18808-Ljbffr

Created: 2024-10-30