Application Support Specialist
Agile - lansing, MI
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Benefits: Competitive salary Opportunity for advancement Provides Level 2 application support for end users of a suite of business applications including vendor and custom developed software. Applies an understanding of documented IT policies and practices to departmental technology requests. Trains users on specific applications. Documents new and existing processes. When working in the CLEMIS Division, support of public safety applications and practices for public safety end users of the CLEMIS suite of applications. Application Services related systems may include but not limited to enterprise applications such as Kronos, Salesforce, Workday, etc. Technical Environment(s): Microsoft Visio, Microsoft 365 Services, IT Service Management Knowledge Tools and Dashboard, Azure DevOps, SharePoint, CLEMIS CAD, CLEMIS CLEAR, CLEMIS FRMS CLEMIS JMS. Flexible work from home options available.
Created: 2024-10-30