Process Improvement Engineer

Top Secret Clearance Required Job Description: We are currently seeking a Process Improvement Engineer (PIE) to support a broad range of responsibilities including documentation of current processes and procedures, making recommendations for, and documenting, future processes and procedural requirements; and developing courses of action for automation capabilities. The PIE will ensure all opportunities to improve process and performance present themselves, the PIE will facilitate and guide the improvement to ensure effective implementation is achieved. In this role, the engineer will be the liaison with the process automation support team to develop all planning, documentation, and coordination of concept, strategy, and roadmap deliverables to achieve future capabilities. The PIE will consolidate operational and mission requirements, identify capability shortfalls and interoperability issues, assess performance efficiencies, and implement process improvements. Primary duties include but are not limited to: Maintain adherence to the program's process improvement initiatives. Partner with internal and external customers in facilitating/leading Lean Six Sigma structured improvement activities (SIAs). Partner with customers and management to lead efforts that continually drive the enhancement of the workflows and existing processes. Facilitate and participate in continual improvements to procedures. Effectively identify and facilitate process improvement, enabling multiple domain experts to come together to identify and adopt process or technology improvements. Identify areas for potential improvement and work with the program team to vet and mature each opportunity. Develop workflows, operating procedures, and work instructions for enterprise-wide daily execution, automation, and reporting that allows for proactive assessment of performance while maintaining acceptable quality levels. Ensure product development and service processes meet customer expectations. Proactively facilitate sessions/dialogue with key stakeholders and conduct trend analyses on performance issues to help evaluate predictive behaviors/outcomes. Establish mechanisms to actively monitor the effectiveness of process improvement initiatives. Interface with service delivery teams to refine performance measurements and lead working groups to establish mission-oriented measurements (e.g. KPIs). Monitor workflow and process compliance and track corrective actions to closure. Support development sprints (as applicable) and ensure testing is conducted according to Review process outputs to ensure compliance. Integrate closely with the program team to implement and execute the process improvement organizational strategies. Monitor and track quality action items and quality issues through resolution. Preferred Qualifications: Experience conducting Structured Improvement Activities (SIAs), managing performance metrics, and conducting quality audits. Excellent verbal and written communication skills. Excellent presentation skills and documentation skills. Familiarity with Government and DoD IT policies and requirements. Take2 is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Created: 2024-10-30