Strategic Program Coordinator

Strategic Program Coordinator Please see Special Instructions for more details. UNC Charlotte offers a variety of benefits which include, but are not limited to: * Health and Life Insurance * Retirement Programs * Vacation Leave * Sick Leave * Community Service Leave * Paid Parental Leave * 12 Paid Holidays (including an extended December holiday) * Professional Development Opportunities * Tuition Waiver Program * University Recreation Membership Discount To learn more about our Benefits Information click here: The finalist will be subject to a Criminal Background Check. Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors. * The Search Committee will not contact references without first verifying permission with the finalist . Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. * Do not write 'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see the job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Please submit a resume and cover letter with your application. * These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience. Position Information General Information Vacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 010000 NC Salary Grade Equivalency GN07 Classification Title University Program Associate - Journey Working Title Strategic Program Coordinator Salary Range $40,350 - $50,4380 Anticipate Hiring Range $40,350 - $50,4380 FLSA Status Non Exempt Division Business Affairs Department Facilities Management (Adm) Work Unit Facilities Management AVC Work Schedule 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. Primary Purpose of Position This position serves as the Strategic Program Coordinator - with responsibility for working in close coordination with the Executive Director and other departmental leaders to support the evolution of the Finance, Quality, and Business Operations unit. Some duties include, but are not limited to: fiscal management, research and development, business and office administration, strategic planning support, unit records, event scheduling, and website maintenance, etc. Serves as a resource for unit leadership in the areas of analytics, process improvement, material acquisition and logistics, fleet management, customer operations, finance, and quality assurance, as well as the development and monitoring of the unit's KPIs, OKRs, and other performance metrics, strategic goals, etc. Additionally, this position manages all FM discretionary funds, as well as financial reporting for FM mini-grants, grants, etc. Develops reporting tools such as complex spreadsheets, revenue and expense tracking, monthly reporting and a graphical representation, customer service, and WR status updates, balanced scorecard updates, etc. Monitors FM Service Level Agreements (SLAs) using analytical tools such as Excel, dashboards, etc.- providing monthly reporting to customers and/or other stakeholders. Minimum Education/Experience Required Minimum Qualifications: Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. University Preferred Qualifications: Graduation from a four-year college or university and one year of related experience; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Essential Job Duties Reporting to the Executive Director, serve as senior administrative support for the unit. Administer departmental programs such as apprenticeship programs, etc., as assigned. Manage departmental funding sources as assigned. Assist with procurement functions, purchasing card activities, etc. Develop reporting tools such as complex spreadsheets, revenue and expense tracking, monthly reports, etc. Serve as a Financial Account Manager within Facilities Management. Manage the department's website content and messaging. Draft specialized publications, charts, representations, reports, standard operating procedures, customer communication tools, etc., as assigned. Assist in the development of new unit strategic initiatives; Create and update strategy maps, balanced scorecards, etc.; Monitor unit KPIs, strategic goals, performance metrics, etc. Participate in process improvement projects and other special projects, as assigned. Research external funding opportunities for FM; Communicate with FM departments/units, and campus customers to request and/or provide information; Use Microsoft Office Suite (Word, PowerPoint, Excel, and FrontPage) on a daily basis to create reports and correspondence and Google Chrome to send emails. Other Work Responsibilities Other duties as assigned. Departmental Preferred Experience, Skills, Training/Education Graduation from a four-year college or university Proven track record of excellent customer service. Demonstrated experience in a fast-paced environment (preferably within a higher education setting) where excellent customer service, communication, and analytical skills are required. Knowledge and skill with Google Applications (Gmail, Google Sheets, Google Docs & Google Forms), and Microsoft Office Suite with intermediate or advanced skills in using Excel. Ability to learn university systems and procedures including 49er Mart, Concur, Banner Finance, ARCHIBUS, etc. Administrative experience including office management, correspondence, website management, etc. Excellent communication and problem-resolution skills; Selected candidates must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations. Necessary Licenses or Certifications A Valid Driver's License. University Program Associate may operate assigned vehicles on and/or off campus and must possess, maintain, or obtain a valid driver's license upon appointment to the position. Work Location FM - Finance, Quality and Business Operations Posting date 10/17/2024 Closing date 10/31/2024 Proposed Hire Date 11/15/2024 Contact Information Special Notes to Applicants UNC Charlotte offers a variety of benefits which include, but are not limited to: * Health and Life Insurance * Retirement Programs * Vacation Leave * Sick Leave * Community Service Leave * Paid Parental Leave * 12 Paid Holidays (including an extended December holiday) * Professional Development Opportunities * Tuition Waiver Program * University Recreation Membership Discount To learn more about our Benefits Information click here: The finalist will be subject to a Criminal Background Check. Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors. * The Search Committee will not contact references without first verifying permission with the finalist . Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. * Do not write 'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see the job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Please submit a resume and cover letter with your application. * These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience. Posting Specific Questions Required fields are indicated with an asterisk (*). * How did you hear about this employment opportunity? UNC Charlotte Website HERC Job Board Inside Higher Education Circa (formerly known as Local JobNetwork) Another Website Agency Referral Advertisement/Publication Personal Referral Other Where did you learn about this posting? (Open Ended Question) * Do you have a valid driver's license? No Yes Do you have experience with managing programs? If so, please explain which programs and your experience. (Open Ended Question) Do you have professional experience in finance, budgeting, reporting, tracking, etc? If so, please explain. (Open Ended Question) Applicant Documents Required Documents Resume / Curriculum Vitae Cover Letter / Letter of Interest Contact Information for References Optional Documents

Created: 2024-10-30