Host/Hostess

Join the Boar's Head team at the re-imagined Mill Room as a Host/Hostess! As a Host/Hostess, you will be responsible for greeting, receiving and seating guests, handling telephone calls, taking reservations, and satisfying guest needs. Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests. If you like working with others in a fast-paced environment, then apply to become part of the Mill Room team at Boar's Head Resort today! We are currently hiring for two positions: 1. AM hours 8AM to Noon 2. PM hour 3PM to Close (11PM) In order to be considered, you must meet the following requirements: Previous customer service experience. Excellent communication skills, both written and oral. Strong organizational skills. Ability to work under stress in a fast-paced environment. Experience resolving guest problems calmly, using good judgment. Ability to work weekends, holidays, evenings and special events when needed. Ability to maintain professional attire and demeanor at all times. Some essential job functions include, but are not limited to: Greet, receive and seat guests. Take dining reservations in the Open Table reservation system. Answer telephone with in three rings with proper etiquette and obtain needed information. Handle reservations for special events (i.e. Valentine's Day, Mother's Day, etc.) Demonstrate understanding of Restaurant seating system. Maintain Forbes Four Star Service Expectations during service and at all times. Closely monitor guest dining experiences and report any issues to Restaurant Manager. Follow department opening and closing procedures. Maintain impeccable cleanliness standards around the host stand area.

Created: 2024-10-30