Crew Chief Water Damage Restoration

Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Opportunity for advancement Paid time off Training & development Vision insurance Summary The Mitigation Crew Chief is responsible for leading a team of Mitigation Technicians to successfully execute disaster restoration projects. This position requires strong leadership, technical expertise, safety awareness, and a focus on customer satisfaction. Key Responsibilities: Project Management: Assess damage, develop mitigation plans, order necessary materials, assign tasks, and oversee project schedules to ensure timely completion. Team Leadership: Guide and motivate Mitigation Technicians, provide training and coaching, and address performance issues. Quality Control: Ensure all work adheres to industry standards, company protocols, and safety regulations. Inspect job sites for proper execution. Customer Communication: Serve as a point of contact for clients, providing clear updates, managing expectations, and resolving concerns. Documentation: Complete detailed job reports, including damage assessments, photos, moisture readings, and work summaries. Safety Compliance: Promote and enforce a safe work environment, ensure the use of PPE, and conduct safety briefings. Equipment Management: Maintain inventory of equipment and supplies, schedule maintenance, and oversee proper tool and equipment use. Training and Development: Stay updated on industry standards, attend relevant training, and identify training needs for crew members. Qualifications: High school diploma or equivalent. 3+ years of experience in the restoration industry, with previous leadership experience preferred. Proven technical expertise in water damage restoration, mold remediation, and fire/smoke cleanup. Valid driver's license Strong organizational and time management skills. Ability to work under pressure and prioritize tasks in high-stress environments. Excellent communication skills, both verbal and written. Problem-solving and decision-making abilities. Desired Certifications: IICRC Water Restoration Technician (WRT) IICRC Applied Structural Drying Technician (ASD) IICRC Applied Microbial Remediation Technician (AMRT) OSHA safety certifications Compensation and Benefits: Competitive salary commensurate with experience. Benefits package (may include medical, dental, vision, 401k, paid time off, company vehicle). Opportunities for growth and advancement within the company. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Created: 2024-10-30