Office Administrator

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put our heart and soul into everything we do. We are seeking an Office Administrator to join our team in Warminster, PA. The Office Administrator handles the organizational and clerical duties for the Bucks County ABH Case Management team. Duties include: Administrative Support Creates a welcoming well-organized office environment for consumers, visitors, and employees, responding to routine and non-routine basic to moderately complex inquires. Answers telephones and gives information to callers, take messages, or transfer calls to appropriate individuals. Retrieves information from a variety of industry specific software programs to create, compile, maintain and distribute reports/data and documents using Microsoft Office programs on an intermediate level. Provides basic analysis (e.g. outliers, missing data). Coordinates the flow of information both internally and externally. Resource for administrative operations policy and procedures. Coordinate information to support projects/teams/department/site(s). May participate in recruiting support and onboarding activities. Maintains mail for the program including outgoing and incoming. Orders and maintains the program stationery and other office supplies as needed. Consumer accounts May conduct and maintain proper medical record documentation in accordance with Merakey, DPW, DOH regulations and policies. Maintains patient accounts by obtaining, recording, and updating personal and financial/insurance information or directs others to do so. Ensures accurate and professional consumer case records, documentation of each case activity. Ensures paperwork is compiled in a timely manner. This includes, but is not limited to, client vouchers, progress notes, treatment plans, aftercare plans, case consults, discharge summaries, assessments, letters and other client related correspondence. Prepares completed client vouchers to be batched to the Central Billing Office each week. Reviews client vouchers and progress notes to ensure they are completed correctly and find mistakes that need to be corrected. Enters information into County database as needed and onto various tracking spreadsheets maintained within the program. Calendaring & Meeting Coordination Maintains staff, consumer appoints by planning and scheduling appointments, meetings, conferences, teleconferences and/or travel. Resolves issues as required. Facilitates arrangements for interviews, trainings, etc. Attends meetings and may prepare notes/minutes for distribution. Attends and actively participates in department meetings. Quality Assurance Performs monthly quality call backs to support the program in collecting feedback from the consumers. Compiles data onto spreadsheets which are then sent to QCO for monthly review. Informs management (Supervisors and Director) of any feedback that requires management follow up in a timely manner. Miscellaneous Provides basic research for input into projects to assist with project analysis. Liaison with external contractors and vendors. Reviews operating practices and implement improvements where necessary. Ensures compliance with relevant laws, HIPPA regulations and established company policies, procedures, standards and Compliance program. Acknowledged resource for office/department on administrative policy/procedures and systems. Complies with Merakey Policy and Procedures. Performs other duties as assigned. Earn $19.95 / hour. Benefits Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more! DailyPay Work/Life Balance Flexible Schedules Cell Phone Discount Plans Employee Referral Bonuses Tuition Reimbursement Membership About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply! The ideal candidate will possess the following qualifications: High School diploma plus higher education coursework, associate's degree preferred 1-3 years of experience in an office environment 10 key keyboard skills required, expereince with with Microsoft office suite and EMR systems organizational skills good work ethic, team player, functional/technical skills, problem solving ability. Must be able to work 8:00 AM-4:00 PM: Monday-Friday onsite at our Warminster office.

Created: 2024-10-29