Seasonal CLUB Customer Service Outfitter

This job was posted by : For more information, please see: /'Tis the Season for Hiring! Are you looking for a fun seasonal position with the opportunity to earn extra money for the holidays AND enjoy our Outfitter Discount? Join us for our National Seasonal Hiring Event: * Wednesday, October 9th and Thursday, October 10th * 10 am - 7 pm * Bass Pro Shops Outdoor World, 9380 W. Glendale, Avenue Glendale, AZ 85305, Be prepared to interview for various positions on the spot! Apply prior to arrival to expedite the /careers POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabelas CLUB Member or provides current member with a unique and exclusive experience. Executes all Bass Pro Shops & Cabelas CLUB operational and compliance programs. Demonstrates products to customers. Remains knowledgeable of advertised sales. Helps meet metric goals and objectives for self and store. Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized. Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications. Provides daily feedback and reports in a timely and accurate manner. Provides peer coaching, recognition, and support as a CLUB advocate and representative. Provides service to all areas of the store based on business need. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High school diploma or equivalent experience Experience: 0 to 2 Years of Experience KNOWLEDGE, SKILLS, AND ABILITY: Excellent organization skills and attention to details. Experience in a customer service environment. Excellent verbal and written communication skills. Adaptability to new processes and procedures. Excellent self-motivation and initiative while unsupervised. TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Stand and/or walk during shift to assist customers on the sales floor, etc. Hear well enough to constantly communicate with others to exchange information Constantly repeat motions that may include the wrists, hands and/or fingers Constantly assess the accuracy, neatness and thoroughness of work assigned Light work that includes lifting and moving objects up to 20 pounds constantly Occasionally ascend or descend ladders, stairs, step stools, etc Occasionally work in noisy environments INDEPENDENT JUDGEMENT: Performs tasks and duties under general supervision, using

Created: 2024-11-02