IT Cloud Service Engineer

The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America's infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation. Position Summary: As an IT Cloud Services Engineer, reporting to the Director of Information Technology, you will be part of a team responsible for the performance, stability, and operations of Middlesex cloud services. This includes designing, developing, and managing cloud-based solutions; optimizing cloud infrastructure, ensuring data security, and supporting seamless operations. This person will support and augment the current team and will play a key hands-on role. Department: Information Technology (IT) Reports to: IT Director Status: Full-Time, Salary Responsibilities: Perform day to day administration to ensure performance, stability, and capacity of cloud-based systems. Define, procure, and implement Microsoft 365 solutions aligned with Middlesex standards. Ensure license compliance for Middlesex, optimizing costs and benefits while identifying opportunities for consolidation or upgrades. Develop and maintain cloud solutions aligned with company objectives. Deploy new applications to the cloud. Migrate existing applications from on-premises infrastructure to the cloud. Optimize resources to ensure cost-effectiveness. Ensure data security and compliance with industry standards. Assist with defining, procuring and implementing IT infrastructure, support, and services consistent with Middlesex standards & guidelines. Identify, coordinate, and communicate resource requirements to support cloud technologies. Lead and support efforts related to data center consolidations and cloud first strategy. Provide L2/3 support for the end-user computing environment and assist during major initiatives and high-ticket volumes. Monitor, plan, and coordinate the distribution of software, policies, hotfixes, security patches, and service packs. Create and maintain technical documentation and drive process improvement with standard operating procedures. Mentor service desk staff, promote a strong team environment and knowledge sharing On-call support during non-standard business hours as needed A limited amount of travel may be required. Qualifications: BS/BA in computer science, engineering, or relevant field; or equivalent job experience Experience: 5+ years of system, cloud, and support experience in IT Knowledge of Windows Servers, Microsoft O365, Entra ID, Azure, Intune and Defender required Base knowledge of Windows domains, Group Policy Objects, Active Directory Familiarity with VMware and Meraki a plus Experience in analysis, implementation, and evaluation of IT systems and their specifications Sound understanding of computer systems (hardware/software), networks, etc., including cloud concepts (e.g., PaaS, SaaS, IaaS) Familiarity with construction industry specific technologies, systems, and concepts a plus Necessary Attributes: Must have exceptional communication skills both in written and verbal form Team player and with strong interpersonal skills Strong organizational and time management skills Attention to detail and follow-through a must Dedicated and hard working Strong customer service orientation Please see HR for information on physical demands and work environment of this job. The Middlesex Corporation is an "Equal Opportunity Employer-Minorities, Females, Veterans and Disabled Persons" Middlesex provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Created: 2024-10-29