Consumer Lending Product Manager

Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 Job Summary The Product Manager II is a member of the Consumer Lending Acquisition & Account Management team, and is responsible for the product planning, product development, product continuums, and competitive landscape for KeyBank's consumer lending products (cards, loans, lines, auto). The Product Manager II is involved in defining the overall business strategy, including production expectations, channel performance, forecasting, profitability outcomes, and goals for a portfolio of products. The Product Manager II also may consult with senior business leaders and direct allocated resources to plan, develop, implement and measure product and sales initiatives to increase overall product portfolio performance across all channels. Responsibilities Responsible for designing, modifying and developing new product portfolios and services that meet a client need Responsible for crafting and maintaining the 1-3-5 Product Roadmap Recommends new product and/or portfolio pricing and value propositions, along with influencing and crafting product positioning, channel content and messaging Responsible for monitoring and reporting out daily, weekly, and monthly acquisition performance trends and results Responsible for understanding market conditions, the regulatory landscape and making recommendations for change as appropriate to internal and external conditions Responsible for scanning the competitive landscape, keeping a pulse on the competition with noted gaps, strengths, weaknesses and forecasting industry trends Accountable for forecasting accuracy, performance measurement and monitoring, and overall client experience and impacts Lead business initiatives following a project plan and is responsible for outcomes Consult with business leaders and management to obtain buy-in and input on recommended innovations and product portfolio enhancements Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree in business or related field and/or equivalent work experience (required) Experience Qualifications 3+ years experience in financial services or related industry (preferred) 3+ years experience in product development (preferred) Tactical Skills Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in enhancing products and services, improving customer experiences, and finding operational efficiencies Demonstrated Financial and analytical thinking and the ability to forecast Strong understanding of Retail Banking products, channels and segment needs Strong Business management presentation and PowerPoint skills Demonstrated ability to drive projects from concept to rollout in cooperation with various business units and third party partners Team player with a structured approach to achieve tight timelines on complex deliverables Strong communication skills and ability to work within a team environment. Knowledge of PC (MS Windows and Office Products including Word, Excel, etc.) Demonstrated ability to work on multiple projects at once and prioritize delivery based on key objectives. Strategic thinker that aligns the benefits of the product with the needs of clients and shareholders while achieving profitability Personal Skills Critical Thinking Problem Solving Collaboration Influence Practical Skills Storytelling Business Acumen Oral & Written Communication Risk Management Co

Created: 2024-10-29