Data Entry Technician

Charlotte, North Carolina, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of the Piedmont, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Charlotte, North Carolina. Why Guardian Pharmacy of the Piedmont? We're reimagining medication management and transforming care. Who We Are and What We're About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Through advanced knowledge or specialized skill, serves as a subject matter expert and departmental resource. Performs Data Entry tasks independently and exercises critical problem solving to resolve customer service issues. Provides exemplary customer service to the long-term care facilities we serve. Attributes Required: Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy Strategy and Planning - ability to think ahead, plan and manage time efficiently Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level Team Oriented - ability to work effectively and collaboratively with all team members Essential Job Functions (include the following): Consistently perform all activities and duties of Data Entry Pharmacy Technician II at above standard performance levels. Ensure customer service standards are met for facilities and patients we service Assist Lead and/or Supervisor in training the Data Entry staff on systems and processes to ensure Data Entry technicians are fully trained within established time period. Serve as subject matter expert and departmental resource in Pharmacy operating systems and workflow. Provide assistance and mentor new Data Entry pharmacy technicians. Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently Using advanced knowledge, independently troubleshoot, research and resolve customer service issues that require judgement and critical thinking. Understand & exercise proficiency in Cycle in order to meet delivery deadlines. Assists in training technicians in Cycle as appropriate. Consistently exceed pharmacy's established accuracy and productivity levels. Other essential functions and duties may be assigned as needed Education and/or Certifications High School Diploma or GED (per state requirements) Pharmacy Technician license/certification/registration required Skills and Qualifications: 3+ years of related experience including 1 year as a Data Entry Technician II. Advanced computer skills; pharmacy operations system experience required Basic knowledge of adjudicating a claim Knowledge of Brand Name/Generic medications and Sig codes Ability to work independently and deliver to deadlines Ability to solve problems with minimal direction Great attention to detail and accuracy Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines Quality minded; motivated to seek out errors and inquire when something appears inaccurate Work Environment: Ability to work flexible hours What We Offer: Emotional well-being and physical health are important, which is why our employees receive a generous benefits package and a work culture that supports our core value of, "Treat others as you would like to be treated." Compensation & Financial Competitive pay 401(k) with up to 3.5% company match (1) Family, Health & Insurance Benefits (1), (2) Multiple health plan options including copay (FSA-eligible) and HSA eligible plans Wellness Incentive Program Dental and Vision plans Company-paid basic life, AD&D and long-term disability coverage Optional employee, spouse, and child life/AD&D insurance Optional accident, critical illness, and short-term disability coverage Dependent Care Flexible Spending Accounts Employee Assistance Program (EAP) Time Off Paid holidays and sick days Generous vacation benefits based on years of service (1) Eligibility begins the first of the month following 30 days of employment (2) Full-time employees only, excluding EAP which is available to all Guardian employees The Guardian Difference Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.

Created: 2024-10-29