Clinical Services Manager - Service Reception

Who We Are: We have been serving communities and clients since 1978. We continue to expand and develop new and innovative programs for our communities and families. We offer unique and personalized services for families and individuals in four different areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency. If YOU can envision it; WE can DO it! The possibilities are endless! We know you are compassionate and dedicated to serving your clients and communities and we are dedicated, as your employer to provide you with support to do just that. We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families. Working At NYAP NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. Excellent training and continuing education and development opportunities offered on topics such as: PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and many, many more! Student Loan Repayment assistance , up to $1,200 per year! Medical, Dental, and Vision 22 Days Off Each Year! Plus 10 Paid Holidays Per Year! Competitive salaries and benefits including a 401(k), Summer Hours Off (reduced work schedule) , Tuition Assistance, and Work Anniversary Trips ! Position Overview Summary The Clinical Services Manager assists the Director of Service Reception to promote NYAP mission, vision, and values while providing leadership to the clinical supervisor and clinical therapists on case consultation with the development and growth of behavioral health and outpatient mental health services. Responsibilities The Clinical Services Manager will perform administrative duties including, but not limited to: Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies. Lead the application of evidence-informed service modalities in behavioral health service delivery for the Service Reception Center. Provide trainings to staff to align performance with Medicaid and other payor expectations. Advocate on behalf of youth and youth services systems in individual and system advocacy. Promote and assist the Program Director in conjunction with the Executive Director and Regional Managers in developing innovative treatment programs and treatment foster care service delivery systems to better serve the youth and families. Promote and assist the Director in developing training programs related to the professional growth and development of the treatment foster or biological families and clinical treatment of youth. Provide case consultation and clinical support to the team. Ensure that the Clinical team's performance is in line with productivity expectations. Present workshops at conferences on NYAP relevant treatment services. Function fluently in usage of electronic health record system. Assist in enhancing the clinical treatment delivery of the services for youth throughout NYAP. Minimum Qualifications Master's degree in Social Services or related behavioral/human services. Minimum of 5 years' experience in behavioral, treatment services and training/supervisory services. Experienced clinician with a valid license (LISW or LPCC) required. Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. OTHER SKILLS Excellent customer service and communication skills. Work well independently and as a team member. Multi-task efficiently and be flexible in all situations. Openness to working non-traditional hours as needed. Strong leadership skills with an ability to motive and inspire staff. If this describes YOU, please apply today! COVID-19 Considerations: We are safely and successfully working out in the community and in-home settings. Covid-19 Vaccination Note: In the spirit of caring for one another and our community, NYAP is strongly encouraging all employees become fully vaccinated against COVID by November 1, 2021. Documentation will be required. The State of IL has a separate mandate, For More Information Click Here ( The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. Benefits listed are for eligible employees as outlined by our benefit policy. Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it! The possibilities are endless! The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. An Equal Opportunity Employer, including disability/veterans.

Created: 2024-10-29