Sr Cell Therapy Account Manager (Cleveland / Northern ...
Gilead Sciences - cleveland, OH
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For Current Kite Pharma Employees and Contractors: Please log onto your Internal Career Site ( to apply for this job. We're here for one reason and one reason only - to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We've made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows. Job Description The Senior Cell Therapy Account Manager for Cleveland and Northern Ohio will be field-based and will be responsible for building"¯and developing professional"¯relationships, serving as the account lead, within targeted academic hospitals and surrounding physicians to ensure the effective introduction and appropriate use of our product. This opportunity will report to the Senior Marketplace Director for a specific region. The key stakeholders for this role are those who make key cell therapy treatment decisions (cell therapy specialists/transplanters, Approved Treatment Center ["ATC"]-based Lymphoma & Leukemia specialists,"¯community-based lymphoma & leukemia specialists and"¯supporting"¯staff to enable"¯successful"¯cell therapy). Key"¯responsibilities of the Senior Cell Therapy Account Manager include but are not limited to: Demand"¯Generation: Demand"¯generation is the primary"¯responsibility"¯of this role by"¯engaging"¯with healthcare providers (including internal treating physicians, internal referring physicians, and key"¯community"¯physicians) on the benefits of Kite CAR T as a treatment path versus other treatment options for appropriate patients. Drives"¯day to day"¯demand"¯generation activities including providing consistent coverage, meeting frequency target, and achieving overall sales goals. Identifies and maps out"¯patient"¯referral pathways within the hematology networks in the assigned territory and facilitating"¯patient"¯access to treatment within the ATC and/or referral network. Articulates"¯target"¯patient"¯profile and provides product education to"¯drive"¯demand"¯for Kite CAR T therapies to physicians within the ATC and surrounding network(s). Differentiate Yescarta/Tecartus versus alternative options through approved messaging. Develops, maintains, and monitors sales progress and action plans by leveraging available"¯tools, as well as making adjustments as"¯needed, to achieve sales targets and related KPIs in assigned territory. Educates and ensures ATC comfort with CAR T process to avoid barriers in utilization. Provides clinical instruction to clinical staff (e.g., AE"¯Management"¯Guide, Product Insert [PI]). Helps"¯Key Account Director educate"¯customers"¯at treatment center on CAR T access / reimbursement protocols across insurance types as"¯needed. Records field activities in CRM. Supports"¯promotional activities such as peer-to-peer speaker programs, represents company and brand at professional scientific"¯events, and promotes company products as well as invite"¯customers"¯to speaker programs, peer-to-peer discussions, and other relevant unbranded and branded"¯events. Account"¯Engagement: Navigates complex"¯account"¯environment"¯and"¯understand"¯the"¯needs/issues of various stakeholders at all levels within the account. Improves"¯and"¯develops"¯professional"¯relationships"¯within targeted academic hospitals to ensure the"¯successful"¯introduction and use of Kite products. Collaborates"¯and"¯helps"¯prioritize Key Account Director efforts"¯supporting"¯ATC"¯demand"¯enablement. This can include creating and executing account plans, and commercial"¯strategy"¯within the territory to"¯help"¯grow class and brand"¯share."¯Ensure the Account Plans align to local strategic pillars and key priorities for Cell Therapy as well as accounts for the local"¯dynamics"¯of the territory. Facilitates and provides timely feedback to appropriate teams and"¯management"¯regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities. Collaborates"¯and"¯develops"¯effective"¯relationships"¯with the ATC's HQ, Medical teams, treaters, referrers, and key"¯decision"¯makers / influencers. Gathers and"¯shares"¯customer"¯insights, providing timely follow-up on"¯commitments"¯and requests. Assists in the identification and resolution of issues and opportunities. Manages"¯ongoing compliance-related activities at the ATC (e.g., REMS Program, periodic audits) once the ATC is operational and work with the ATC"¯Onboarding"¯Director for site authorization. Patient"¯Access and Reimbursement"¯Support: Identifies and maps"¯patient"¯referral pathways within the hematology networks in your territory and facilitate"¯patient"¯access to treatment. Provides"¯support"¯as"¯needed"¯to the Kite Konnect Case Managers who will lead"¯individual"¯patient"¯case management"¯and process"¯support."¯Examples include: Educate on"¯patient"¯registration process (Kite Konnect) and any other administrative steps"¯required"¯for registration. Improve"¯awareness"¯of"¯patient"¯and caregiver travel and lodging"¯support. Support"¯office staff with specific reimbursement"¯patient"¯case resolution. CAR-T Process"¯Support: Maintains"¯visibility"¯over the entirety of the"¯patient"¯journey. Manages"¯incoming"¯patient"¯to ATC to ensure treatment team is prepped. In"¯collaboration"¯with HQ and Medical teams, ensures"¯successful"¯coordination of cell journey and"¯patient"¯access, utilizing"¯patient"¯health"¯information (PHI) when"¯needed. Works with Kite Konnect Case Manager and Medical to communicate with appropriate parties when and if any"¯disruption"¯in a"¯patient-specific cell therapy journey occurs. Manages"¯and addresses cancelations as"¯needed, especially those occurring pre-apheresis. Legal/Regulatory / Other"¯Responsibilities: Advises"¯ATC"¯Onboarding"¯Director when"¯onboarding"¯new ATC sites, assist in authorizing new FACT and non-FACT treatment centers as"¯needed. Supports"¯customer"¯awareness"¯of the CAR T Process, available"¯patient"¯support, and the ATC Expansion, and 3rd Party Payor Access as"¯needed. In coordination with Case Manager, works with treatment physicians, administrative staff, and other staff. Operate in compliance with all laws, regulations and policies always and protects"¯personal identifier data of patients. Basic Qualifications: Master's degree and 6+"¯years"¯of experience OR Bachelor's degree and 8+"¯years"¯of experience OR Associate's degree and 10+"¯years"¯of experience OR High School Diploma / GED and 12+"¯years"¯of experience Preferred Qualifications: Proven track record"¯of high performance. Demonstrates initiative taken and has a willingness to work hands-on and with a sense of"¯urgency, in an"¯exciting, entrepreneurial"¯environment. Passionate"¯for commercializing breakthrough medicines, a"¯strong"¯competitive"¯and commercial mindset,"¯robust"¯scientific acumen and a"¯patient"¯centric approach. Possesses a long term, strategic"¯understanding"¯of the oncology market, ideally in cell therapy. Strong"¯business acumen and ability to evaluate and apply data to inform"¯decision"¯making. Experience with managing large accounts including strategic planning, problem solving and"¯execution. Launch experience within academic hospitals preferred. Prior experience in a hematology or oncology specialist therapy area is preferred, however not mandatory. Strong"¯interpersonal skills"¯with the ability to lead and"¯build"¯working"¯relationships"¯internally and externally. Strong track record of develop"¯strong"¯relationships"¯with key"¯opinion"¯leaders. Proven"¯expertise in"¯building"¯interpersonal"¯relationships, along with"¯strong"¯influencing and negotiating skills. Proven"¯experience in account planning and"¯cross-functional"¯account management"¯approach. Self-motivated and able to work with a general level of"¯autonomy"¯and"¯independence. Familiar with industry trends and remain current with"¯competitors' resources and practices. Demonstrates"¯solid"¯analytical"¯skills, be able to identify and"¯understand"¯moderate to"¯complex"¯issues and problems and interpret information in a manner that provides appropriate recommendations. Able to efficiently work in"¯cross-functional"¯teams. Possesses a graduate or"¯master's degree and relevant sales experience within the pharmaceutical or healthcare industry. Requires some overnight travel - 25%. Does this sound like you? If so, please apply today! #IND123 #LI-ML1 The salary range for this position is: $173,910.00 - $225,060.00. Kite considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. Kite is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid, long-term durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) and T cell receptor (TCR) engineered cell therapies designed to empower the immune system's ability to recognize and kill tumors. Kite is based in Santa Monica, CA. For more information on Kite, please visit . Sign up to follow @KitePharma on /kitepharma . For jobs in the United States: As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' ( poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT ( YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT PAY TRANSPARENCY NONDISCRIMINATION PROVISION ( Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Kite Pharma Employees and Contractors: Please log onto your Internal Career Site ( to apply for this job. Change The World With Us Everyone at Kite is grounded by one common goal - curing cancer. Every day, we aim to establish a direct line between that purpose and our day-to-day work. We are creating Kite together, with the recognition that the best teams are built by the best people. We maintain an attitude of curiosity, and creativity with each challenge as we develop a new market for cancer therapies. We appreciate and respect one another, and most importantly, we don't take success for granted. While we've come a long way to make what others viewed as impossible, possible, we know one thing is certain. Today is just the beginning.
Created: 2024-11-02