IT Business Analyst (Senior Management Analyst)

Salary: $133,806.40 - $171,350.40 Annually Location : CA, CA Job Type: Full-Time Job Number: 01834-E Division: Information Technology Unit: IT Projects and Business Operations Opening Date: 10/18/2024 Closing Date: 11/3/2024 11:59 PM Pacific Description Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration. Overview: Valley Water is seeking an experienced IT Analyst to support a wide range of technology projects under the IT Program Management Office (PMO). This role focuses on analyzing and enhancing operational efficiency, both through new technology initiatives and by leveraging existing systems in innovative ways. With the Library Services Unit transitioning to new electronic document management systems (EDMS), new Valley Water-wide enterprise applications, and the TIU driving innovation across the organization this position will ensure that these initiatives align with Valley Water's operational goals and strategic priorities. The ideal candidate will have a strong analytical background, capable of evaluating business processes, making recommendations for improvements, and supporting the implementation of technology solutions across various departments. Our Commitment: Racial equity, diversity and inclusion are integral to Valley Water. We are committed to building and sustaining an inclusive and equitable working environment for all. We believe every member of our team enriches our diversity, contributes to inclusion, and strengthens belonging by broadening our perspective and collective understanding of the world around us to accomplish our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship. About Valley Water: Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community. Key Responsibilities include, but are not limited to: Records & Library Services Projects: Provide analytical support for the transition to electronic document management systems (EDMS) and other records modernization efforts. Collaborate with the Records & Library Services Unit to analyze current processes and recommend improvements, ensuring compliance with file retention policies and archival standards Technical Innovation Unit (TIU) Projects: Support innovation-driven projects initiated by the TIU, performing feasibility studies, evaluating potential technologies, and recommending process improvements. Conduct analyses of emerging technologies to assess their potential benefits for various departments and ensure alignment with Valley Water's strategic goals. Other IT Functions: Provide business process improvement recommendations for Valley Water's broader IT projects, assisting with requirement gathering and evaluating project impacts. Collaborate with departments throughout Valley Water to document and streamline processes, ensuring that new technologies are used effectively to improve operational efficiency. Perform financial and operational analyses to evaluate project costs, impacts, and long-term benefits across all project areas. Develop reports, presentations, and briefings for management to provide insights into process improvements, technology opportunities, and project outcomes. Ensure compliance with local, state, and federal regulations that affect the Records & Library Services Unit, TIU, and IT projects. Provide training and support to staff in adopting new processes and technologies. Conduct in-depth analyses of current business processes and identify opportunities for improvement, including the innovative use of existing technology. Support technology projects by gathering and analyzing requirements, developing recommendations, and conducting feasibility studies. Collaborate with different business units to document and refine processes, ensuring alignment with district goals and operational standards. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below. Ideal Experience: Five (5) years of experience in systems analysis, development, or software implementations. Experience eliciting requirements, evaluating, selecting, and implementing various technology solutions. Experience reviewing application portfolio to ensure technology solutions are properly utilized and leveraged across the organization. Business analysis experience with technology solution implementations. Ideal Skills and Abilities: Experience working in a technology-focused environment, particularly in IT systems, enterprise applications, or business process improvement projects. Knowledge of public sector technology infrastructure, regulatory requirements, and best practices. Ability to translate business requirements into technical solutions and provide recommendations for leveraging technology to improve operations. Familiarity with budgeting and financial reporting related to IT systems or technology initiatives. Experience with data integration, reporting tools, and process automation. Strong communication skills, with the ability to work collaboratively across technical and non-technical teams. Familiarity with enterprise systems such as ERP, HRIS, or other large-scale software implementations. Ideal Knowledge: Ability to perform responsible and complex analytical work involving the use of independent judgment and personal initiative. Experience coordinating and participating in budgeting and financial reporting activities. Proficiency in performing both quantitative and qualitative analyses to evaluate projects, programs, and activities. Understanding of public administration principles, budget preparation, and control, as well as operational policies and procedures. Ability to independently plan and conduct management, financial, administrative, and operational studies. Ability to quickly understand complex processes and data flows, along with a knack for learning new software and technologies. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in Management Information Systems, Computer Science, Business Administration or a related field. Substitution: Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click Information Technology Projects & Business Operations Unit (Position Code 879) Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year) at management's discretion for external candidates. Internal candidates do not have to complete a probationary period to be eligible for a hybrid telework schedule. Schedule to be determined by business unit needs. Selection Process (1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling . Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants. The Santa Clara Valley Water District, now known as Valley Water, offers a comprehensive benefit package including, vacation, holidays, and sick leave as well as medical, dental, vision, EAP, life and disability insurance. In addition, Valley Water participates in the California Public Employees' Retirement System (PERS). To view a summary of benefits, click 01 I acknowledge that I have entered my Work Experience and Education on the employment application, and I am aware these are required fields. If they are not completed, the application is considered incomplete, and I will be disqualified as an applicant for the position. Yes No 02 Please answer the supplemental questions thoroughly, clearly, and concisely as the responses provided (along with the application) will be carefully reviewed to determine which candidates will move forward in the recruitment process. I have read this information and am aware of the importance of responses to the supplemental questions. Yes No 03 Do you have a Bachelor's degree from an accredited college or university with major course work in Management Information Systems, Computer Science, Business Administration or a related field. Yes No 04 Do you have five (5) years of experience performing administrative, operational, management, business, or financial analysis of complex issues? Yes No 05 Explain how you've leveraged both new and existing technologies to drive innovation in a previous role. How did you ensure these initiatives aligned with the organization's broader strategic goals? 06 Share an example of a time when you were asked to quickly learn a business process or technology solution you were unfamiliar with. How did you go about gaining the necessary understanding, and how did you apply that knowledge to deliver a successful outcome? 07 Please list the full name of the regular/permanent Valley Water employee who referred you to this position (only one name will be accepted, so if multiple are listed, the first name provided will be documented as the referring employee). If this does not apply to you, write "N/A". 08 Employment with Valley Water requires employees to take an Oath as a Disaster Service Worker within California and to live within 150 miles of Valley Water Headquarters in San Jose, California by the start date. Valley Water does not cover relocation costs. If you live further than 150 miles from Valley Water Headquarters, please discuss your willingness to relocate if offered the position. If this does not apply to you, write "N/A". Required Question

Created: 2024-10-29