Director of Quality

About the position Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth - now looking for our next star - a passionate Director of Quality . This position reports to Vice President, Operations and will work in one of our US based locations with travel to other facilities (travel estimated at 50%). As Director of Quality , you will be a resource to Quality departments at all locations and is responsible for the consistent administration of all related policies and initiatives. The Director also ensures that all internal and external quality standards and requirements are met by building a strong ISO program. Lastly, responsible for leading the root cause, corrective action, and continuous improvement efforts as it relates to our product quality. General Responsibilities Develop, implement, mentor and foster acceptance of a Dometic Marine quality management system (Global Marine QMS) Work with the cross functional teams to develop and implement a safe launch plan that supports the launch of new products Drive any necessary culture change and improvement in business performance to deliver the quality related strategic goals Working with Divisional Quality Leads to cater to regional or industry nuances by adjusting and/or implementing new quality processes and systems where appropriate Represent Dometic Marine Quality to the Global Headquarters and other Dometic entities Create and implement strategies to promote quality achievement and continuous improvement across the organization Develop the quality goals (in conjunction with Dometic Group) and KPI targets for the organization's strategic plan Maintain a constant awareness of the business context and company profitability Supporting Divisional Quality Leads on product specifications assessment and customer requirements Ensure each facility adheres to processes for compliance with national and international quality standards Ensuring that the Quality Leads are considering the application of environmental and health and safety standards Working with site QA and Operations to define processes and procedures Work with the facility VP/GM to formulate and agree on comprehensive quality procedures (Global Marine QMS) Work with each facility to have defined quality control procedures set-up and ensures GM/VP or designate maintains controls and documentation Identification of quality-related training needs across the division In conjunction with the GM/VPs, ensure internal auditing and continual improvement to product or services Work closely with the Director of Strategic Sourcing to evolve the supplier scorecard process. The scorecard should be to drive performance, quality and monitor overall supplier performance Work with Divisional Quality teams to assess suppliers' product specifications and quality plans through the PPAP process Work with the VP/GM's to develop robust actions for scrap, warranty and customer complaints reductions to KPI targets Maintain / Implement ISO 9001, 14001 and 45001 across all Marine sites What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact SKILLS & REQUIREMENTS The ideal candidate for this role will bring demonstrated success in (operational/engineering/manufacturing/etc.) environment. Additionally, they will have acquired the following qualifications and experiences: Engineering Degree with a focus in Mechanical, Electrical, Industrial or Manufacturing disciplines; related Technology diplomas/certificates. Advanced degree preferred. Minimum of eight (8) years of progressive experience in an engineering or manufacturing environment. Minimum of four (4) years concurrent management or supervisory experience in a manufacturing environment. Three (3) to five (5) of experience working within an ISO Quality Management environment is a required. Quality Management or Quality Engineering certifications are highly desirable. Experience with APQP, FMEA, PPAP, Six Sigma and Lean Manufacturing. To be successful in this role, we believe that you possess the following skills, competencies & characteristics: Strong sense of urgency, enthusiasm, and a proven history of relentless execution. Good knowledge of manufacturing methods, processes, and operational requirements. Demonstrated sound judgement and ability to make balanced decisions. Strong analytical, problem solving, negotiation, and time management skills, able to effectively manage complicated situations and solve problems quickly. Excellent proficiency in data analyses. Well-developed organizational skills with the ability to manage a variety of tasks. Strong interpersonal skills to collaborate and lead diverse personalities across functions and sites. Individual should be analytical, flexible, team-oriented, have excellent follow up skills with strong attention to detail. Advanced proficiency with MS Office programs including: Word, Excel, Access, Outlook, PowerPoint and PowerBI; and, the ability to learn other applications quickly. Solid English verbal and written skills as well as the ability to meet deadlines. Ability to work well independently and as part of a strong team. Dometic's Core Values To thrive and succeed in this role, you understand the importance of our core values - Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things. Are you our next star? Then we would love to see your application. Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us! Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Created: 2024-10-29