Network/Telecommunications Analyst II

Salary : $73,994.34 - $123,324.03 Annually Location : FAIRFAX (FJ16), VA Job Type: FT Salary W BN Job Number: Department: Circuit Court & Records Opening Date: 10/19/2024 Closing Date: 11/1/2024 11:59 PM Eastern Pay Grade: S26 Posting Type: Open to General Public Job Announcement This job opportunity is being readvertised. Previous candidates need not reapply. Under general supervision of the IT Program Manager, this position serves as key technical liaison for the Circuit Court Case Management System (CMS) and e-filing system vendors. Provides management/administration and oversight of Circuit Court Private Cloud Network and Edge Domain Servers. Serves as primary contact for the CMS vendor, as it relates to testing of new releases, patches, and interfaces directly related to the Judicial Operations-specific modules of the CMS. Supports SharePoint administration, Nintex workflows, and troubleshooting. Assists in managing the Court Digital Audio Recording (CDAR) system and establishing court protocols for digital evidence preservation. Supports Circuit Court IT help desk, and day-to-day network and desktop support operations. Support also includes presentation devices for judges, attorneys, Jury, others as it relates to network, secure wireless, and internet access, docking stations, and account management. Supports management to maintain accurate physical inventory of all IT equipment. Supports team members as needed and provides technical support to special projects as they arise. Performs other duties as assigned. Illustrative Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.) Provides support functions for assigned agencies; Facilitates the installation of cabling and services; Reviews, evaluates, and approves work order requests; Analyzes and prioritizes agency requirements and designs, implements, and programs software changes accordingly; Responds to customer service requests; Evaluates systems problems, performs diagnostics on suspected problems, and recommends or implements solutions; Assists the help desk in problem determination and solution; Oversees network/telecommunications projects related to new construction, agency relocations, and similar actions; Coordinates activities with planners, engineers, vendors, and agency management; Reviews time frames and cost estimates of requirements and alternatives; Schedules vendors and appropriate staff; Evaluates projects for cost effectiveness and current and future usability; Assists in the planning of distributed local area networks; Administers local area networks; Plans and implements system security; Installs, configures; Establishes backup and recovery procedures; Installs, repairs, configures, maintains, troubleshoots, and upgrades PC's, LANs, and related equipment and software; Performs site inspections to ensure adequate cabling, power and facilities; Evaluates capacity, availability, and performance of existing facilities; Evaluates the need for and implements migration from one network operating system to another. Performs day-to-day network administration; Installs and configures PC's and component parts; Configures for network operation and proper communication; Installs software; Maintains system files, databases, and related programs; Maintains network security; Assures proper operation and maintenance of hardware and software; Troubleshoots problems; Develops and provides training for users; Assesses agency business needs and recommends solutions; Maintains system records and documentation; Develops, schedules, and provides training for users; Provides technical assistance and resources to other staff as needed. Required Knowledge Skills and Abilities (The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) Knowledge of data and voice communications protocol and industry standards such as internet, intranet, internet security, frame relay, and data network; Knowledge of communications network management and router configuration; Knowledge of a variety of hardware and software, cabling, power requirements, ancillary equipment, etc. related to network operations and telecommunications systems; Ability to plan, schedule, and coordinate special projects and assignments; Ability to evaluate and make recommendations on different applications software packages; Ability to oversee, monitor, and maintain network and telecommunications operations; Ability to communicate effectively, both orally and in writing; Ability to assist users in solving systems problems; Ability to translate technical terminology into terms understood by management and employees; Ability to develop and provide training; Ability to establish and maintain effective business relationships. Employment Standards MINIMUM QUALIFICATIONS: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Possession of an associate degree in computer science, electrical engineering, electronics, or a related field; plus three years of network and/or telecommunications experience; or a bachelor's degree in such fields; plus one year of experience in network or telecommunications system design, analysis, installation, and troubleshooting. NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer. PREFERRED QUALIFICATIONS: At least three years of experience in writing database queries and stored procedures and administer SharePoint services and Nintex workflows. Knowledge of Software: Oracle 19c, MS SQL 2019, VBA, JAVA, Drupal, PowerShell, SharePoint, Windows 10 and Microsoft Server 2019. Three or more years of experience in administering SQL databases, producing SQL queries, and creating reports using Microsoft SQL Report Services. PHYSICAL REQUIREMENTS: Ability to input, access, and retrieve information from a computer. Ability to lift and carry items weighing up to 75 pounds. Ability to communicate with others. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include a practical exercise. The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact for assistance. TTY .. EEO/AA/TTY. #LI-AL1 Requisition Merit Positions Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following: Medical/Vision/Dental Insurance Coverage Group Term Life Insurance Long Term Disability LiveWell Program Flexible Spending Programs Paid Leave (annual, sick, parental, volunteer activity, and more!) Paid Holidays Contributory Retirement Plan Deferred Compensation Employee Assistance Program Employees' Child Care Center Commuter Benefit Program Continuous Learning Opportunities NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: For additional details please visit the Non-Merit Positions Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year. Medical/Vision/Dental Insurance Coverage Flexible Spending Program Deferred Compensation Temporary: scheduled to work a maximum of 900 hours in a calendar year. No benefits 01 What is the highest level of education that you have completed? Less than 12th grade High school diploma or GED Some college Associate's degree Bachelor's degree Master's degree Doctorate degree 02 If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree. Less than 45 quarter hours 45 to less than 90 quarter hours 90 to less than 135 quarter hours 135 to less than 180 quarter hours 180 or more quarter hours Less than 30 semester hours 30 to less than 60 semester hours 60 to less than 90 semester hours 90 to less than 120 semester hours 120 or more semester hours Not applicable 03 Please indicate all major(s) or minor(s) for your completed degree(s). Check all that apply. Computer science Electrical engineering Electronics Information technology Other (related field) Other (non-related field) Not applicable 04 If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your completed majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable." 05 How many years of full-time equivalent professional experience in network or telecommunications system design, analysis, installation, and troubleshooting do you possess? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five years or more 06 How many years of full-time equivalent experience do you have in writing database queries and stored procedures, Nintex workflows, and administering SharePoint services? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five years or more 07 Which of the following software do you have working knowledge of using? Check all that apply. Oracle 19c MS SQL 2019 VBA JAVA Drupal PowerShell SharePoint Windows 10 Microsoft Server 2019 None of the above 08 How many years of full-time equivalent experience do you have administering SQL databases and producing SQL queries? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five years or more 09 How many years of full-time equivalent experience do you have creating reports using Microsoft SQL Report Services? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five years or more Required Question

Created: 2024-10-29