Account Relationship Manager, Greater Boston Area

Brand Description BloomNet is looking for an Account Relationship Manager, who will build and maintain relationships with customers throughout the floral industry. As an organization, we take a customer-centric approach, focusing on nurturing long-term relationships and ensuring customer satisfaction while also utilizing competitive intelligence to effectively position BloomNet's offerings in the marketplace. This role will be based in the Boston Metropolitan area. Responsibilities: Conduct both in-person and telephone meetings to showcase BloomNet's programs. Clearly articulate the value proposition of BloomNet's products and services. Strengthen and maintain relationships with existing customers through various channels (in-person, social media, virtual meetings, site visits, referrals). Follow up on quotes and project updates to ensure client satisfaction and identify further business opportunities. Stay updated on competitive sales techniques and industry trends. Use this knowledge to position BloomNet effectively and maintain a competitive advantage. Develop and implement a structured follow-up strategy for each sales opportunity to optimize closing rates. Manage the sales process from initial contact through negotiation to contract closure. Stay informed about new product features, industry trends, and market developments. Apply new knowledge to enhance sales strategies and contribute to company growth. Maintain accurate records of sales activities and customer interactions using CRM software. Provide regular reports to management on sales metrics, achievements, and challenges. Collaborate with internal teams such as marketing, customer service, and product development. Foster a positive team environment and share best practices with colleagues. Participate in trade shows to achieve various business objectives such as increasing sales, enhancing brand awareness, and networking with potential customers and influencers. The expected salary for this position is $50,000 - $60,000. The actual compensation will be determined by experience and other factors permitted by the law. Requirements BA/BS Degree or equivalent 2-3 years in outside sales Willingness to travel 75% of the time Must have sufficient means of transportation to get to locations as needed Self-starter with effective time management and prioritization Strong understanding of consultative sales Proven ability to build and maintain strong relationships Demonstrated success in exceeding sales targets and closing deals Excellent listening and communication skills Proficient in Microsoft Office Suite and Salesforce Bilingual (Spanish) preferred About Us About BloomNet® As the leading floral and gift industry service provider, BloomNet, Inc. ( a wholly-owned subsidiary of , Inc., is focused on continually exceeding the expectations of its select community of members across the nation and around the globe that rely upon BloomNet as their trusted source for unique personalized service, comprehensive offerings, innovative programs, and quality products designed to increase their viability. BloomNet is committed to working side by side with its members to foster industry education, build community, and develop long-term relationships built on trust, commitment, and dependability. Our Commitment to Diversity At , Inc., we seek to inspire more human expression, connection, and celebration -- for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.

Created: 2024-10-29