Level 2 System Admin (1st Shift)

IT System Admin (MS 365) Direct Hire: 65-75K / year Franklin, TN - Onsite / Office job, Local candidates only A System Admin / Support Engineer is responsible for resolving customer technology problems as directed. This position must follow-through with dispatched tickets in a timely manner and must maintain communication with both the customer and dispatch. This position must be able to work both on-site and remote tickets. This position must keep accurate records of both time and work performed. It is critical for this position to always be seeking to improve both their technical and their customer service skills. Required Skills and Qualifications: Strong knowledge and experience with MS 365 and Microsoft tech stack. Set up basic network including DHCP, DNS, Default gateway etc. Firm grasp of troubleshooting process Basic hardware and software skills for workstation support Understanding of Workstation Operating Systems and their support and maintenance Effective Communicator Committed Learner Flexible for on-call rotations for weekend/night support Strong commitment to customer service Excellent Benefits : 401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Professional development assistance Vision insurance

Created: 2024-11-02