Occupancy Specialist

We are seeking candidates for an Occupancy Specialist to join our team in Allston, MA. Working alongside the Occupancy Manager, you will be responsible for the recertifications of a mixed-income scattered-site housing portfolio. Your duties will include: Processing and sending reminder letters and certification packages out to all residents. Conducting recertification interview appointments with residents for both LIHTC and Section 8 programs. Processing income and asset 3rd party paperwork for residents and submitting income calculations to Occupancy Manager for review and approval as needed to finalize annual certifications. Processing rent increase and interim certifications in addition to annual certifications. Answering phones, providing front desk coverage, and other administrative duties as needed to support the management team. Skills & Requirements We are looking for someone with excellent communication skills and a strong customer service philosophy. Strong attention to detail will also be key to success in this role. Previous experience with recertifications for Section 8 and/or LIHTC is required. Experience with Microsoft Office (Word, Excel, Outlook) and Yardi (or equivalent) is required. Bilingual Spanish/English is preferred.

Created: 2024-11-02