Automotive Warranty Administrator

Napleton Automotive Group is looking for our next Automotive Warranty Administrator, located at Napleton Nissan St. Louis and Hyundai/Genesis of Hazelwood . The Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity. What We Offer: Pay Plans above industry standard ($48,000-$70,000 per year) - Based on Experience Family Owned and Operated- 90+ years in business! Medical, Dental, and Vision Insurance 401k and additional benefits Accrued Vacation Time Discounts on products, services, and vehicles Growth opportunities Job Responsibilities: Prepares, submits, and follows up on warranty claims Processes all warranty paperwork, ensuring proper documentation and verifies criteria required by factory or distributor Keeps abreast of all factory recalls and announcements Arranges for parts to be shipped to the factory or distributor and resubmits all rejected claims promptly Assists with extended Warranty claims and follows up on outstanding claims Maintains a current Warranty schedule for factory and extended warranties Reconciles all warranty receivables and works with the accounting department to obtain payments Keeps track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed Maintains all service and customer records as required by the Manufacturer Job Requirements: High school diploma or equivalent Previous Automotive Warranty Administrative experience preferred. CDK experience highly desirable. Must be detail oriented and have strong organizational ability Excellent verbal and written communication skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Created: 2024-10-29