Floorcare Technology Manager

Set Pay Rate: $87,397.98 annually Shift: 9:30pm-6:30am OFF Thursday/Friday Job Summary: Responsible for supervising the training of all personnel assigned to the contract in accordance with cleaning quality standards. Position requires strong interpersonal skills and compassion and respect for persons with disabilities. Essential Functions: Comply with all Agency policies and procedures and follow contract specifications Maintain a positive relationship with staff members Observe, supervise, and provide feedback to all Technicians to ensure accurate job completion Personally, observe work performed during their shift Supervise and evaluate both technicians assigned to the contract floor care program and other technicians who operate cleaning machines in the cleaning process Train and inspect the work of technicians to ensure their performance supports satisfactory completion of contract requirements in accordance with their assigned positions Train technicians on machine operation, floor techniques (based on SOP) and other relevant training Coordinate with Training Manager and Technology Manager to ensure training is up-to-date and meets contract specifications Ensure work assignments meet or exceed contract requirements. Make necessary changes in custodial staff/work force to complete all work assignments according to time lines and schedules Identify sub-standard cleaning procedures, processes, and misuse of equipment/materials and assist in correcting any deficiencies found Take necessary steps/action to improve the quality of work that is identified by MAA Inspectors or Elliott Reports as substandard/unsatisfactory and ensure that corrective action is taken to fix deficiencies Perform periodic floor gloss readings and as requested Perform floor, high elevation cleaning, and restroom floor inspections. Report findings to Technology Manager. Act as back-up Technology Manager when needed. Establishes and maintains positive relationships with government facility staff Ensure time schedules are met for performance of the floor care program, high elevation cleaning, and other machine operated cleaning programs Perform pre and post inspection of equipment to make sure it is operational; tag and report needed repairs to Equipment/Supply Manager Report equipment down time problems and provide the Project Manager with frequent status report on the use and condition of equipment Troubleshoot cleaning equipment and work with Equipment/Supply Manager on service calls Supervise the autonomous scrubber machine program Collect usage data/records on autonomous scrubber machines and on floor care program. Provide information to the Technology Manager Communicate with Technology Manager in order to provide information regarding utilization, review decisions, and ensure compliance with policies and procedures Comply with, all floor care/stone care program standard operating procedures Process personnel paperwork ensuring it is accurate and complete Review and submit leave requests daily to the Technology Manager Review time and attendance weekly Ensure timely, accurate completion of evaluations and employee communications Ensure technicians accurately complete and submit vital daily, weekly, and monthly reports required by either Chimes or MAA Implement and supervise the inclement and emergency operational plans for shift Provide technicians with SIDA rules/regulations, recent tenant information advisories, and news from the MAA regarding safety policies and procedures Discipline technicians as required Comply with MAA's rules for the site, security and safety guidelines and Chimes Rules For The Workplace and ensures other employees do the same Observe BWI Security Procedures for unescorted access privileges to the Security Identification Display Area (SIDA) and ensure that all others follow the procedures Instruct technicians on new and improved policies/procedures that support employee training, issuance of uniforms, incentives, and process improvements Ensure technicians comply with the safety policies and procedures established by Chimes Human Resource Office/Training Office or Project Manager Ensure compliance with dress code and personal hygiene standards for self and staff Comply with and ensure staff compliance with all building and security requirements Work cooperatively with HR to sustain employment for individuals with disabilities Pass and comply with CPR/First Aid training and OSHA training Secondary Functions: Serves as a liaison with community agencies and job coaches to aid Chimes employees Assists in the planning and implementation of staff development programs Assumes other duties, responsibilities, and special projects as needed *Duties, responsibilities, and tasks may change at any time with or without notice Physical Abilities Needed to Meet Work Demands: Ability to stand or walk for long periods of time Ability to go up and down stairs Ability to reach above the head, bend, kneel, stoop, and crawl Ability to lift, carry, and push up to 50 lbs. as needed Ability to work in dusty spaces or adverse weather conditions Ability to see details on the floor, above the head, or on surfaces Job Competencies Needed for Success on the Job: Ability to work independently and collaboratively with others Ability to maintain confidentiality Ability to communicate effectively with employees and government staff Ability to work in a constant state of alertness and with safety always in mind Ability to supervise and develop others Ability to make decisions and solve problems Ability to plan, implement, organize, and prioritize Ability to be flexible and dedicated to quality and customer service Ability to manage multiple tasks effectively Ability to react immediately to emergency situations Ability to analyze data and recommend corrective action Ability to read, write, and speak (communicate and relate information) English Ability to use technology for completion of specified job duties Ability to manipulate numbers Ability to maintain and submit reports, logs, and other paperwork in a timely manner Ability to act with integrity and ethical standards in job performance Ability to understand and apply technical written material Ability to understand and comply with safety procedures and environmental requirements Ability to operate machinery without posing a safety hazard to self or others Ability to use and care for equipment and cleaning supplies properly Ability to complete tasks in a timely manner with numerous interruptions Ability to attend work regularly and remain on site for scheduled shift Ability to work a flexible schedule as required Ability to attend and participate in training and work related meetings Ability to demonstrate integrity and ethical standards in job performance Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner Ability to provide guidance, direction, and technical support Ability to comply with all building, security, and company policies and procedures Other requirements: Valid driver's license from state of residence and ability to drive License must have been valid for at least 3 years If driving a 15 passenger van, must be at least 25 years old Acceptable driving record as determined by Agency's insurance carrier and by Chimes DC policies and procedures Essential Personnel: This position is designated as essential. This means that when the facility is faced with an institutional emergency, employees in this position may be required to remain at their work location or to report to work to protect, recover, and continue operations at the facility. Education: High School diploma or equivalent Valid CPR/FA certification preferred Knowledge of green cleaning principles and CIMS certification requirements Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, JAMS Knowledge of regulatory standards, hospital standards, and facility management Knowledge about regulations for SDS, Fire and Safety, Hazard Communications and Bloodborne Pathogens Experience: Two (2) years recent experience within the last four (4) years in directing cleaning type operations in a supervisory capacity for buildings of the approximate size and occupancy levels of the building to be cleaned under this contract. Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their applications Notes: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Disability Insurance Paid Time Off 403(b) with Company Match Transportation Subsidy Employee Recognition Programs Referral Bonus opportunities And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: #cmd410 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2024-10-29