Lead Integration Engineer

Who We Are: LIFELENZ is a rapidly growing team of 80+ mathematicians, engineers, designers, computer scientists, strategists and client success experts based in the U.S., Canada, Australia, and New Zealand building a machine learning-based, advanced analytics workforce and human capital management platform. We have built and maintained over 20+ platforms over a 19-year period. We have won many awards for client delivery and collectively contributed to over 100+ global patents for complex software platforms. We have recently closed our financing B round bringing our total capital raised to over $55M. Our mission is to create optimized outcomes for both employers and employees. LIFELENZ is an automated workforce and human capital management platform solving challenges related to onboarding, sales & labour forecasting, scheduling & time clock/keeping, insights & reporting and labour law compliance. It uses machine learning to automatically self-tune and self-manage models to a particular store with hyper-local attributes. The technology approach and analytic methodologies used enable the distribution across large-scale centralized ownership and highly fragmented franchised ownership companies. Who are we seeking: LIFELENZ is expanding its Client Delivery Team in North America and are seeking an experienced Lead Integration Engineer to be part of our team and help us deliver our platform at scale to some of the largest organizations in the world. The Client Delivery Team is responsible for all aspects of implementation services for our customers. What you can expect: Be an integral part of our team responsible for implementation of the LIFELENZ platform for our large enterprise clients. Lead, coach and mentor a team of Integration Engineers in US. Understand client's business processes and technology environment. Lead technical discovery sessions with the clients to understand system and data integration requirements in collaboration with client's technology and operations teams. Integration architecture and specifications definition and documentation for the client. Estimation of integration efforts to support implementation planning process. Configure / customize platform and integrate with client's systems as per the defined integration approach. Develop a deep understanding LIFELENZ data model and data integration frameworks. Develop integrations with client's systems for movement of data to / from client environments. Work with other teams to diagnose and improve overall data processing efficiency. Collaborate with client's internal technology teams and external partners to ensure timely completion of implementation projects. Serve as primary point of contact for any technical queries from the clients. Review, scoping and estimation for new integrations / ongoing integration changes. Develop and deploy ongoing enhancements and defect fixing as part of the implementation and testing process. Onboard new stores and rollouts to users. Support production incidents / defects. What you bring: 3+ years of experience in leading a team of engineers. 10+ years of development experience with at least 3+ years experience in Ruby and Ruby on Rails. Proficient in REST API Experience in system integration and / or backend software development. Strong interpersonal and client communication skills. Understanding of clean code and testing principles. Experience working with a Linux- and AWS-based environment. Proven resilience to handle challenges and solve complex client problems. Nice to have Experience in system integration roles as part of an enterprise software implementation in a cloud-based environment. Familiarity with GraphQL API. Prior experience in workforce management solutions. Prior experience working with Quick Service Restaurant and/or Retail industries. And to be successful in LIFELENZ you would have to... Be an aspiring individual who enjoys variety and unpredictability in a role. Thrive in a fast-paced environment with demonstrated ability to quickly learn and adapt to new processes, tools, and software engineering concepts (where relevant to recruitment of course!) Demonstrate tenacious problem-solving and critical thinking skills, attention to detail and a passion for driving efficient and scalable solutions / processes. Be a self-starter and naturally curious individual who thrives in a dynamic work environment on individual initiatives, and as part of a team. And to be successful in LIFELENZ you would have to: Be an aspiring individual who enjoys variety and unpredictability in a role. Thrive in a fast-paced environment with demonstrated ability to quickly learn and adapt to new processes, tools, and software engineering concepts. Demonstrate tenacious problem-solving and critical thinking skills, attention to detail and a passion for driving efficient and scalable solutions. Be a self-starter and naturally curious individual who thrives in a dynamic work environment on individual initiatives, and as part of a team. Why LIFELENZ? We are a ground-breaking platform with a unique vision (we can't give away our secrets here!). We have office locations in Chicago; Washington ,D.C.; Dallas; Lehi, UT; Adelaide, Australia. We are truly seeking to revolutionize the way our clients operate and enhance the employer/ employee relationship. Our passion and excitement are genuine. We also offer great benefits (flexible time off, benefit plans, 401k, holidays, etc.), employee stock options and have surrounded ourselves with incredible talent across the globe. Join our team today!

Created: 2024-10-29