Director of Account Management - East Coast & Midwest

Location: NY/NJ A glimpse about us: Sigmoid is a leading provider of Data Analytics Services, specializing in serving clients in the Consumer Packaged Goods (CPG) industry. We empower CPG companies to unlock the full potential of their data, make data-driven decisions, and gain a competitive edge in the market. Our innovative solutions and dedicated team of experts have made us a trusted partner for CPG clients worldwide. Job Description : Sigmoid is seeking a leader to be responsible for growing client engagements and setting the charter forSigmoid's CPG accounts. They are accountable for overall account management activities and serve as leadersoverseeing revenue growth, and maintain indirect responsibility for shared service work activities. They are also skilled in having difficult client and employee conversations within the context of project management and they consistently demonstrate an advanced ability to rally a team to deliver high client satisfaction. Account Management leader will establish, maintain and grow strong, strategic partnerships with CPG clients by ensuring the successful execution of deliverables. Provide thought leadership on strategic planning initiatives, and engage a cross-functional team to deliver high levels of overall service and delivery. He/she will : • Develop a good understanding of customer's needs in industry, competitors, market pressures and incorporate this thinking into compelling propositions • Establish strong relationships with CPG clients to promote Sigmoid and our service offerings. • Drive new business on existing accounts and participate in new business development efforts. • Consistently demonstrates financial acumen through ensuring revenue and profitability targets are met on account(s). • Proactively manage the business to client through supporting and leading staffing and resource management. • Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and technical teams ensure that there are no hiccups in the relationship • Ability to travel to clients frequently and sometimes with little advance notice • Lead execution of all client work, ensuring it meets or exceeds client's objectives, is in line with company's creative philosophy and is of the highest quality. Qualifications: • Bachelor's degree required in Technical/Business discipline • 10+ years of experience overall with at least 3+ years in CPG, in client services/account management in consultative services selling • Business acumen to develop and manage budgets/forecasts/ pro forma • Exceptional written and verbal skills, including presentation and client engagement • Ability to multi-task and work well in a fast changing environment • Consistent, keen attention to detail; successfully deliver on high expectations • Advanced Word, Excel, and PowerPoint skills

Created: 2024-11-02