Customer Service Representative

Job Details Level Entry Job Location Store 24 - Deale, MD Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Any Job Category Sales Description **Why join us?!** We offer a very competitive benefits package including but not limited to: Low Cost Health Insurance - Full and part time plans available Career Advancement Generous paid time off in addition to sick leave 401k with dollar for dollar co match Tuition reimbursement annually Growth Opportunity!! At High's, people are our top priority. Our secret ingredient is YOU! Working with Highs is a great opportunity to start your career and move along an exciting career path. We are more than just a convince store company; we're a family. Job Summary: The Customer Service Representative (CSR) works to support store management Principal Duties and Responsibilities: Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. Respond to all customer requests in a timely manner. Support and follow all safety and security initiatives. Ensure proper cash handling with the operations of the POS and cash bank procedures. Adhere to all store operations procedures, policies and guidelines. Properly execute up-selling initiatives and provide value to the customer. Qualifications Minimum Knowledge, Skills and Abilities: Must be at least 16 years old Strong focus on customer service and working with people Strong commitment to teamwork Strong communication skills, including the ability to professionally communicate verbally to customers Ethical, honest, trustworthy, respectful, compassionate, supportive and patient Flexible and adaptable to change Ability to handle difficult situations professionally Ability to lift up to 50 lbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Created: 2024-10-29