Service Writer

Tom Bell Chevrolet believes that no organization is any better than the people who work for it.  Therefore, it is of the utmost importance that we set high standards of integrity with an enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future. What We Offer  Medical, Dental & Vision Insurance  401K Plan + Match Paid time off and vacation Aflac Insurance  Growth opportunities  Paid Training Employee vehicle purchase plans Health and wellness  Discounts on products and services Responsibilities  Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate Qualifications  Ability to concentrate and accomplish tasks despite interruptions Multitasking skills High school diploma or equivalent Valid commercial driver's license & clean driving record Accredited training in service advisor skills, customer satisfaction and quality control Automotive service advisor experience Proficient use of computers/business machines We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.

Created: 2024-10-29