Institute Director

Job Details Level Management Job Location Jean Madeline Institute NESH - Bensalem, PA Position Type Full Time Exempt Education Level 4 Year Degree Salary Range $50,000.00 Salary/year Job Shift Tuesday to Saturday Job Category Management Description Institute Directors lead, coach and manage a multi-departmental team who are responsible for attracting students and guests, delivering exceptional education, and providing guest services that result in the creation of first choice professionals for the beauty industry, while achieving required overall key performance indicators. Essential Duties and Responsibilities (including, but not limited to): Cultivate an environment where team members are engaged in the company mission and core values. Plan and grow the Institute as a profitable business while reinforcing the mission and educational standards as established by Jean Madeline. Effectively manage revenue (tuition, retail sales & service sales) and expenses (payroll, supplies, utilities) to achieve specified revenue and expense goals and retail and service benchmarks. Ensure campus is always in compliance with Federal, State, and local laws, in cooperation with the School Supervisor. In partnership with Senior Director and Human Resources Team, develop a workforce management plan that ensures optimal levels of competent team members are in place to service the needs of the business. Monitor education delivery to ensure compliance with the implementation of the curriculum, and the achievement of student outcomes (completion, licensure and placement) exceed the company standards. Understanding the unique needs of both internal and external guests, manage revenue-generating departments of admissions, guest recruiting and retail, including shadowing Admissions Representatives on tours, meeting guests, and implementing growth and improvement strategies for each area. Direct, coach, manage and develop all departments to ensure the quality delivery of services and education programs through prioritizing resources, facilitating alignment of the team, setting high expectations, inspiring commitment, encouraging mutual support and enabling development opportunities. Implement and model guest experience standards by ensuring unparalleled excellence in Institute and retail standards, enhanced guest experience and creating an environment that exceeds guest experience expectations that are aligned with guest expectations and company goals. Ensure the Institute operational systems, processes, and policies are consistently implemented according to company standards. Create a student learning experience within an environment that is guest and student-focused, which demonstrates adaptability and sponsors continuous learning. Host student assemblies, career fairs, and other student/guest related gatherings and events through the year. Plan and implement team huddles and team meetings, according to the company guidelines. Ensure the institute campus is always presented in original "like new" condition, through the development and implementation of an effective maintenance plan, weekly "walk-throughs" and responsiveness to unforeseen situations as required. May perform other tasks as required or assigned. General: Adhere to company policies and procedures. Manage expenses within fiscal guidelines. Participate in team meetings. Occasionally travel domestically requiring an overnight stay or consecutive overnight stays. Qualifications Bachelor's degree preferred 4+ years' experience in Management in Salons, Vocational Education, Hospitality or Retail preferred Excellent verbal and written communication skills including competence in training and public speaking Exceptional organizational skills Excellent computer skills with Excel, Email, Power-point, Word, Outlook. Ability to work retail hours, including evenings, weekends and special events as needed. Ability to travel to all Jean Madeline locations and for meetings Polished, professional image consistent with the Jean Madeline Dress Standards FLSA Status: Exempt Physical Demands / Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, or feel; reach with hands and arms; talk or hear; and smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Our mission is to create exceptional experiences through education, wellness and dedication in our institutes, spas, salons and the beauty industry.

Created: 2024-10-29