Applications Support Consultant

Title: Applications Support Consultant Location- Pittsburg (PA), Lake Mary (Fl), (Onsite) Description: L2 Support program Domain: Production Support Technology: Unix, PL/SQL Other Skills: App Dynamics, Splunk Role: Application Support consultant Location: Pittsburg (PA), Lake Mary (Fl) Educational Qualifications: Graduate Role Description: Senior Technical Lead to provide L2 Production Support for Critical shared services platforms. Individual will work closely with the application development teams and Infrastructure support groups to ensure systems are highly available. Responsibility: Maintains and Supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert in one or more applications. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues. Collaborate with Business and Application development stakeholders. Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production. Monitors changes to applications and their operating environment. Analyzes any complex issues. Recommends technical solutions on application problems. Reviews and develops updates of contigency documentation and processes. Performs periodic tests of disaster recovery processes. Reviews and Analyzes product migrations through all systems environments. May review and execute Change Management Scripts. Leads MIM Calls for issue resolution.

Created: 2024-11-02