IT Process/Change Specialist

Required Skills: • Provides technical expertise, support, and oversight in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, information assurance, public key infrastructure (PKI), and critical infrastructure protection. • Reviews and recommends solutions to customer problems based on prior experience and hands on understanding of how products and services interrelate and support the customer mission. • Specialized experience includes, but is not limited to, disaster recovery, database frameworks, enterprise resource planning, J2EE, EJB, OLAP, CRM, Hypertext Markup Language (HTML), Hypertext Transfer Protocol (HTTP), Web portals, firewalls, computer network infrastructure/systems, geographic information systems, simulation applications, etc. Project Delivery Tasks: • Develop/design in the SharePoint backend environment • Develop/design Power BI dashboards to support data visualization and reporting • Build and maintain collaborative and knowledge exchange platforms: e.g. blogs, community forums where users can exchange knowledge, collaborate, voice concerns, offer 24/7 access to support, up-to-date FAQs, real-time training assistants, SharePoint Online site, on-demand access to training manuals, best practice guidance, reference materials, etc. • Web-Based Marketing Services should include a wide range of strategic Web-based communications, including websites and social-media executions. • Strategic communications programs should span across multiple technology platforms, include the development and implementation of e-mail and e-newsletter outreach efforts, and implement metrics and techniques to drive audiences to Web information centers and improve online performance. • Work should also include development of content management systems, video, animation, webcasts, and video

Created: 2024-11-02