Collections Specialist

Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. EisnerAmper is looking for an Collections Specialist to support our global partner team. The Collections Specialist is responsible for providing customer service regarding collection issues, process and review account adjustments, and resolving invoice discrepancies. They are responsible for reducing the delinquency for assigned accounts. They must communicate effectively with Treasury management regarding customer accounts in a timely manner. The successful candidate will be able to build relationships with our partners and clients and ensure timely payment. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts What Work You Will be Responsible For: Monitor accounts to identify outstanding debts Investigate and reconcile client data Find and contact clients to ask about their payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer payment issues Update account notes and collection efforts Report on collection activity and accounts receivable status Calls to request payment dates for outstanding invoices (invoices >60 days) Escalating past due balances to AR Senior Manager and Partner Follow-up with colleagues for information client needs to process payment Basic Qualifications: High School Diploma 5+ years of experience in collections Preferred/Desired Qualifications: Proven experience as a Collection Specialist Excellent communication skills (written and oral) Skilled in negotiation Problem-solving skills Knowledge of billing procedures and collection techniques Preferred experience in a professional services environment Familiarity with laws related to debt collection Working knowledge of SAP, knowledge of High Radius a plus Advanced Excel skills (formulas, pivot tables) Comfortable working with targets Patience and ability to manage stress We strongly believe in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, EisnerAmper is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or protected veteran status, citizenship, or other protected characteristics under federal, state, or local law. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees including 400 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: #LI-CG1 Preferred Location: Iselin For NYC and California, the expected salary range for this position is between 52167 and 78249.6 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly

Created: 2024-10-28