Service Delivery Project Manager

The role will be part of the Network Infrastructure and Operations Team collaborating with the Director of Global Network Security Platforms.Responsibilities & Accountabilities:• Lead the planning, execution, and delivery of Network and Network Security ProductPlatform deliveries that are multi-functional and highly sophisticated.•Work with Technical Product Managers (TPM), Architects, Engineers, and wider collaborators to define scope, goals, and work you're doing.• Develop and manage delivery plans, timelines, and budgets, and supervise progress against landmarks.• Help define the product delivery roadmap and key landmarks and support the execution and delivery of products.• Manage, mitigate, and call out risks and issues appropriately.• Effectively manage dependencies and understand their impact on delivery.• Communicate regular status updatesreports to management and a diverse set of collaborators, highlighting key breakthroughs as well as calling out any risksissues.• Set direction, empower, and encourage a large diverse team under a shared vision.•Leverage policies, standards, and procedures that can be consistently applied and maximized across the business in support of delivering our products.• Measure delivery performance and organizational change using appropriate tools and techniques to supervise the progress, identify and quantify any variances, perform any required corrective actions, and communicate to all collaborators.• Align collaborators and team members by ensuring a common understanding of expectations.Qualifications • 3+ years of Product Delivery experience or Project Management• PMP, Prince andor Agile (ScrumSAFE) certification• Basic Network andor Network Security experience (AnalystEngineerArchitect) and a great understanding of network concepts•Demonstrated ability to work across a large set of internal customers in technical and non-technical roles.• Ability to handle consistent cross-collaboration and scope definition, thriving in ambiguity.• Someone willing to learn and have an engaging dialogue on the merits of a system.• Ability to deal with ambiguity and take accountability over delivery and quality.Experience• 5+ years of relevant work experience and a bachelor's degree or 3+ years of relevant work experience and a master's degree.• Experience in delivering complex infrastructure, network, andor network security products and platforms.•Demonstrable Experience in delivering projects. Using Agile methodology.• Technical experience managing or delivering network and network security products desirable. e.g. SD-WAN, LAN, Wireless, SASESSE, Cisco, Meraki, Palo Alto, etc.• Financial and budget tracking experience.• Experience in communicating effectively with a diverse set of stakeholders.• Ability to create presentations and write business cases for senior leadership

Created: 2024-10-28