Case Manager - WIOA Train & Earn

Position Summary The Train & Earn (T&E) Program is a career pathways program for youth and young adults ages 16-24 that provides work readiness support, occupational skills training, and employment services, along with supportive services such as High School Equivalency (HSE) classes, paid internships, comprehensive case management, and access to post-secondary education and sector-based credential training. The WIOA Train & Earn Case Manager will support the effective completion of enrollment steps, as well as a comprehensive intake assessment and corresponding service planning. This work will be done in collaboration with each youth applicant to support their stabilization, highlight their strengths, their interests, and their overall success towards completion. The WIOA Train & Earn Case Manager will regularly meet with participants to address barriers to program completion, including the provision of referrals to other service providers. The WIOA Train & Earn Case Manager will also complete all necessary data entry related to this work and support the larger team with other program activities, such as outreach and recruitment, workshops, post program placements. Salary Range: $45,000 to $50,000 - salary is commensurate with education, training, and experience. Duties and Responsibilities Assess each applicant for program fit and support addressing barriers to program completion Complete a detailed intake assessment and design a corresponding service plan in collaboration with each qualifying applicant. Complete necessary enrollment paperwork. Meet with program participants regularly to discuss barriers to program completion leading to a post program outcome. Support in making external referrals to other service providers as necessary and ensure participants follow through with all referrals. Complete exit steps at the end of each cohort and assist with the placement into positive outcomes for all youth. Assure quality, timely data entry into Salesforce database Assist in identifying and developing services and programs not currently being offered. Knowledge, Skills and Abilities Experience working directly with Youth/Young adults who are out of school and out of work (OSOW) and barriers to employment A track record in providing comprehensive case management services to young adults. Familiarity with the public and nonprofit organizations within this population. Proven experience developing programmatic systems to enhance program outcomes. Establish strong working relationships with team members, colleagues, participants, and external stakeholders. Experience working on multiple projects and balancing competing priorities. Strong skill set in data management and data tracking; demonstrated experience managing data collection, analysis, and reporting. Education and Experience/Training Bachelor's degree required. A master's degree or additional, substantial professional development in a related field preferred. A minimum of 5-7 years' experience in a case manager or comparable role. Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2024-10-27