Security Manager | Full-Time | Moody Center

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Reporting to the Director of Security, the Security Manager provides oversight and supervision part-time security personnel. This position is responsible for implementing, maintaining, and updating security policies, programs, procedures, and systems designed to protect the physical assets of Moody Center. The Security Manager facilitates the process of providing a safe and secure environment for all Moody Center guests, tenants, employees, vendors, and contractors.  This role pays an annual salary of $65,000 to $75,000 plus bonus Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays). This position will remain open until Dec 31, 2024 About the Venue At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences.  We believe our employees are our greatest assets."¯ We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community.    Moody Center is Austin's new arena that gave the "Live Music Capital of the World" the world-class arena it deserves."¯ Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to The University of Texas Women's and Men's basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has been recently named the Arena of the Year by Pollstar and"¯by the Academy of Country Music.  We want you to join our team and create the most electric entertainment experience in the nation.  Visit"¯"¯to learn more about our mission to be #BeATXcellent."¯  For additional information and news, follow @moodycenteratx on"¯Facebook,"¯Instagram,"¯Twitter,"¯YouTube"¯and"¯Tik Tok."¯  Responsibilities Collaborate with Director of Security in development and oversight of strategic safety plans with the objective of managing and mitigating risk for Moody Center during sporting events, concerts, and other entertainment events.  Take ownership of assigned events in the facility inclusive of scheduling staff, working with tour personnel and briefing relevant stakeholders.  Liaison with the Best Crowd Management events team to ensure operations are carried out professionally.   Ensure oversight of all incident reports during events and that accurate information is being documented.   Maintain a high level of professionalism in all communications, both verbal and written, when interacting with key stakeholders and clients to provide the highest possible level of service.   Help build and manage a safety platform focusing on safety of employees, vendors, artists, clients, patrons, etc.   Ensure strong collaboration with key internal and external stakeholders (e.g., IT, Senior Leadership, Human Resources, Risk Management and related law enforcement and government agencies).   Implement and manage security programs to ensure appropriate levels of security, safety, privacy, and recovery of company assets, loss prevention, commercial tenants, and patrons.  Keep up to date on latest security and privacy legislation, regulations, advisories, alerts, and vulnerabilities.  Build a collaborative relationship with the Austin Police Department, Austin Fire Department, University of Texas Police Department, University of Texas Athletic Department, State and Federal Agencies, first responders and emergency personnel.   Assist the Director of Security in delivering reports detailing overall program compliance and program effectiveness.   Provide training and leadership for Security team in disaster recovery and business continuity plans.   Manage ongoing risk assessment program targeting information security and privacy matters, recommend methods for vulnerability detection and remediation, and vulnerability testing.   Work with outside consultants and vendors as appropriate for independent security audits.   Manage venue credentialing process in a timely manner.  Effectively manage internal security technology programs including Genetec and ISS 24/7.   Manage venue key systems.   Other duties as assigned.  Frequent bending, lifting 50+ pounds, sitting, exposure to multiple external elements, extensive walking through the building.   Qualifications The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   4-6 years' experience with a corporation and/or law enforcement, military, intelligence, or private security organization including supervisory experience.    Bachelor's degree from an accredited university preferred.   Experience implementing Emergency Evacuation Plans, Policies and Procedures.   Proven ability to think strategically with a willingness to roll up sleeves and execute on projects.   Must be adaptable with the ability to work under pressure.   Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.   Skilled in leading, motivating and developing employees.   Must have a high degree of personal integrity and be willing to consistently put the interests of the organization first.  Strong ability to support creative ideation to enhance brand equity while supporting company culture, values, and objectives.   Must be a strong communicator and cross-organizational collaborator.  Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook), CCTV and access control systems.  Experience working in live entertainment venues is a plus  Working Conditions:   Must be able to work a flexible schedule inclusive of weekends, nights and holidays required  Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our  people , improves our  service , and raises our  excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Created: 2024-11-02