Operations Lead Analyst

Duties: Description of Position: The Product Management Advisor is responsible for supporting the Medicare Prescription Payment Program (M3P). This position will ensure responsibility of monitoring processes and triaging potential issues within these products. Assists in developing, documenting and analyzing the process and recommending process improvements. Position Details: Troubleshoot Client and Internal questions Exhibit problem solving capabilities in a complex environment. Makes specific recommendations with rationale to leadership. Participate in cross-functional projects or work teams. Work in third party software to resolve Election form and member check exceptions process Manage internal oversight reporting requirements and delivery Document policies and procedures Manage cross-functional M3P projects and deliverables Triage client eligibility issues Education: Education: Bachelor's degree Minimum 3-5 years work experience, preferably in product or project management. Proficient in Microsoft Office products, specifically Excel and PowerPoint. Experience in handling changing priorities in a fast-paced environment. Excels working cross functionally, at all levels of the organization to own, drive, manage and continuously improve the processes, perform root cause analysis, and develop reporting, and communication processes Skills: Skills Strong organizational and communication skills. Ability to create processes and work instructions. Ability to manage multiple projects and under tight time frames. Ability to work well with all types of work styles. Ability to compose written communications for internal and external audiences. Proficient as a self-starter, detail oriented, and proactive City: Morris Plains Schedule: Start Date: 11/01/2024 End Date: 05/31/2025 Schedule Notes: Monday - Friday 8am-5pm EST Onsite Morris Plains, NJ Hours Per Week: 40.00 Hours Per Day: 8.00 Days Per Week: 5.00

Created: 2024-10-27