Project Coordinator

Hours: 20 hours a week Schedule: Monday - Friday for 5 hours per shiftTues-Thursday for 6-7 hour per shiftProject Coordinator Responsibilities:Deliver a consistent, outstanding customer service experienceManage and book reservation requests; maintain room schedules through reservation systemServe as first point of contact for their specific locationsite regarding Connections space - provide tours to clients as necessaryGreet and provide directional assistance to all guestfacilitators as needed, be a welcoming first impression at Connections reception deskManage and respond to all emails in the location-specific folders in shared Connections mailboxRespond in a timely manner when processing customer requests for reservationsProvide consultative event coordination services to customers, including catering, room set-ups, AV troubleshooting and general event logisticsPerform set-up and clean-up for beverage service as neededResponsible for room setups; assuring room configurations are correct, ready 30 minutes prior to event startKnowledgeable in answering site specific questions regarding local amenitiesResponsible for maintaining Connections space, including submitting work orders as needed.Perform additional duties as assigned by managerMinimum Qualifications:Outstanding customer service skillsSuperior verbal and written communication skills, especially customer friendly communicationsMust be comfortable speaking in front of an audienceHigh proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook)Experience working in technicalaudiovisual environmentAbility to work independently, prioritize effectively and make decisionsAbility to adapt quickly to change and maintain a flexible approach when providing customer supportAble to remain mobile for extended periods during work dayAble to work a flexible schedule to include evening and weekend hoursMust be able to lift 50 poundsPreferred Skills:Work experience with reservation software platformsAbility to navigate vitual meeting platforms i.e. Zoom, Skype, MS TeamsCatering or other food service-related experienceCommunications, Event Planning or Hospitality background

Created: 2024-10-27