L3 MSP Engineer

Do you want to work for a growing MSP with a variety of clients and technologies daily? Are you looking for a tight, established team with room for growth? Midnight Blue is looking for a Level 3 System Engineer who will manage client networks, resolve technical incidents, and provide great customer service. This is an on-site opportunity in Pittsburgh, PA.We'll Provide:Robust benefits package including healthcare, dental, vision, and 401kSalary range of $95k-105k, along with tuition reimbursement and professional development assistanceHybrid schedule options after training has been completedOpportunities for continued growth supported by mature processes and sales engineStrong core values to uphold our company standardsWhat you'll do:Problem solve and work on varied technologies on a daily basisSet up, configure, and troubleshoot servers, computers, and networking equipmentBe a top-level escalation point to solve or provide guidance on complex troubleshooting tasksSales Engineering - Network and security recommendations and scopingProvide root cause analysis and recommendations for solutions to ongoing issuesCreate documentation and provide feedback on existing documentationWork in a flexible and collaborative mannerSkills you'll need: Proficiency in networking concepts and protocols (TCPIP, DNS, DHCP, VPN)Familiarity with cloud platforms and services (AWS, Azure, Google Cloud)Understanding of cybersecurity principles and best practicesKnowledge of database management systems (e.g., MySQL, SQL Server)Experience in configuring and managing various server roles, such as Active Directory, DNS, DHCP, and file servicesFamiliarity with endpoint security solutions EDR tools, and MDM platformsSkills in implementing and managing network security measures, including firewalls, IDSIPS, and VPN technologiesExperience in migrating on-premises infrastructure to the cloud and integrating cloud services with existing systemsUnderstanding of hybrid cloud architectures and best practices for cloud security and complianceNext Steps:Quick apply with your resume hereOrGet a head start on our application and aptitude testing process here:

Created: 2024-10-27