Office Assistant - Mailroom

Salary: $41,600.00 - $53,996.80 Annually Location : Richmond, VA Job Type: Full-Time Permanent Job Number: 20M Department: Information Technology Opening Date: 10/22/2024 Closing Date: 11/8/2024 11:59 PM Eastern Are you Richmond R.E.A.D.Y ? R espect. E quity. A ccountability. D iversity... YOU !!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: Virginia Retirement System (VRS) Language Incentive Referral Bonus T uition Assistance Program Description The City of Richmond Department of Information Technology has a position open for one Production II Mailroom technical support representative in the City of Richmond Printing Services office. This position requires prior work experience in the Copy Center/Mail Room industry. Interested persons should submit an application with a resume and a cover letter. Duties include but are not limited to The Department of Information Technology seeks a Mailroom/ Office Equipment Operator. The Production II Mailroom technical support representatives provide support for the City's Mailing services duties include: Collects, coordinates, and organizes all incoming and outgoing mail. Ensures the timely and accurate collection and delivery of mail to all applicable locations. Ensures all recorded, special delivery and courier items are delivered, documented, and appropriate signatures received. Opens, stamps, sorts, and batches all incoming paper claims. Prepares batches for courier pick-up. Ensures courier box is complete, secure, and timely. Follows paper claim process. Transports mail, supplies, documents, and records to and from various off-site locations as required. Orders and delivers supplies as requested and maintains adequate supply levels in common areas. Maintains and documents consistent inventory of the City of Richmond required letterhead, envelopes, check paper, etc. Be familiar with shipping UPS and FedEx procedures Record data of shipping and mail volumes daily Lift up to 30lbs, bending, sorting and twisting Solid Customer service skills: Friendly attitude, timely, dependable, detail-oriented, and professional Additional Copy Center Responsibilities: Commitment to providing high-quality copy and print production Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the clients Maintain all records and compliance on security and confidentiality of client materials Maintains a facility that is always organized and meets tour quality standards Comply with the City of Richmond policy that any information seen during the copy process is strictly confidential and is never to leave the support center and never to be talked about with anyone Display high ethical standard, integrity, work ethic, and loyalty Binding, Padding, Cutting, Drilling Copying and Printing of documents Ability to meet deadlines and manage projects to completion Qualifications, Special Certifications and Licenses To perform this position successfully, an individual must be able to meet each essential duty and responsibility to a satisfactory level. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School diploma or equivalent; six months related office experience and/or training; or equivalent combination of education and experience. Valid driver's license. Good driving record. Minimum one-year work experience in an office or mailroom. Detail oriented, strong organization, prioritization and time-management skills with a high level of accuracy. Shows strong professional and communications skills for dealing with the USPS and other employees within the facility. Displays the ability to multitask and perform many different duties-such as delivering mail, collecting mail and answering questions-all at the same time. Ability to track and report progress on a wide range of tasks, simultaneously. Ability to respond to and deal with a range of ad hoc queries/requests. Ability to always operate with discretion and confidentiality. Maintains flexibility in approach and adjusts actions when appropriate. Self-starter, with the ability to work independently. Self-motivated, goal-oriented, organized team player Working knowledge of computer applications, spreadsheets, word processing for data entry, and reordering supplies as necessary. Ability to follow directions from the manager. Ability to accept constructive criticism. Ability to show up to work on time as scheduled. Ability to physically stand, bend, squat, and lift 25 to 30 pounds Americans with Disabilities Act Requirements Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations. ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment. Physical Requirements and Working Environment: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly climb, balance, stoop, kneel, crawl, reach, stand, walk, lift, work with one's fingers, grasp, feel, talk, hear, see, and use repetitive motions; and frequently push and pull. In terms of the physical strength to perform the essential duties this classification is considered to be heavy work (exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects), but may differ based on area of focus. The working conditions may contain environmental hazards, depending on area of focus. * Internal use: HR Generalist to review. Equal Employment Opportunity Statement The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Talent Acquisition Partner, Senior at (804) or by email at This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. The City of Richmond Values Veterans -We are an Official V3 Certified Company. With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice". The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details. 01 10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply? Yes No 02 5-point veteran's must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply? Yes No 03 Which best describes your highest level of education? Some high school education High school diploma Some college Associate's degree Bachelor's degree Master's degree 04 Do you have a minimum of two years of job-related work experience in a Mailing Services environment? Yes No 05 Do you have advanced experience with any of the following software and/or operating systems listed? Check all that apply Microsoft Office M365 Intermediate Computer Skills Microsoft Windows 10/11 Basic Computer Skills Pitney Bowes Business Manager Postage Meters & Office Shipping Software Inserters, Sorters & Printers Xerox Print Production Operator SendPro None 06 How many years of experience do you have working in a mail room? No experience Less than 1 year of experience 1 - 2 years of experience 2 - 3 years of experience 3 - 4 years of experience 4 or more years of experience 07 Do you have experience managing a mailroom effectively? Yes No 08 Do you have any of the following Product Training or certifications? Please check all that apply. None Mailroom Security Awareness Mailroom Clerk File Clerk EPMS Mail Services ITIL Certification Postal Clerks and Mail Carrier Training Required Question

Created: 2024-10-26