Enterprise IT Service Delivery Manager

Description We are seeking an Enterprise IT Service Delivery Manager to oversee the planning, execution, and optimization of IT services to ensure they meet business objectives and customer expectations. This role involves managing and optimizing the performance of IT infrastructure components and leading a team of front-line managers chartered with 24/7 NOC, compute/cloud/storage, and LAN transport. The ideal candidate will have strong leadership skills, problem-solving abilities, and a customer-focused mindset. Requirements: Bachelor's degree in Computer Science or related field and 8+ years of relevant experience 8+ years of IT/Computing Operations experience, including 7+ years leading large-scale enterprise teams Expertise in Enterprise Operations, including management of enterprise operation centers Certification in IT Infrastructure Library (ITIL) is preferred Location: Onsite at DISA Headquarters (Fort Meade, MD) 3+ days per week

Created: 2024-10-26