IT Specialist II

Requisition Number: 21031 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $58,207.00 - $84,813.78 Security Clearance: TS/SCI with Poly Level of Experience: Mid Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: Summary Mission Technologies a division of HII - Cyber Electronic Warfare and Space (CEWS) provides full-spectrum cyber, EW and space capabilities that address today's rapidly changing, multi-domain global security threats, and anticipate emerging threats. Our cyber professionals are on the cutting edge of cyberspace operations, delivering cyberspace options and effects for our nation in an ever-changing threat environment. Our experts provide a full range of expertise and capabilities across the spectrum of cyberspace operations. We are an integral part of an important mission -- we go to work every day with the knowledge and pride that our accomplishments make a difference. Cyber Electronic Warfare and Space team is currently seeking an IT Specialist II in support of an exciting new effort supporting one of our clients that is responsible for unifying the direction of cyberspace operations, strengthening DoD cyberspace capabilities, and integrating and bolstering DoD's cyber expertise. Essential Job Responsibilities Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. #LI-SG1 Minimum Qualifications Bachelors degree in related discipline and five years experience. Minimum of five (5) years of experience in Information Technology to include: Establishing Video Teleconference (VTC). Providing support to Emergency activities providing general situational awareness of the environment. Perfuming routine and emergency actions and communications. Performing routine and emergency actions critical to Operations center support including voice communication, message routing, and voice and video conference configuration and operation. Providing maintenance, and controls of the systems that project on Knowledge Walls. Scheduling and Operating VTC and POLYCOM Teleconference. Identifying when equipment and infrastructure is fully operational, partially operational, or not operational. Performing minor troubleshooting. Initiating the appropriate notification procedures to address outages / degradations per relevant checklists, SOPs that specify these procedures including submitting trouble tickets #LI-SG1 Candidates Must be a US Citizen, due to the sensitivity of the work. Must possess an active TS/SCI/Polygraph for consideration HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Why HII We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. Today's challenges are bigger than ever, and the nation needs the best of us. It's why we're focused on hiring, developing and nurturing our diversity. We believe that diversity among our workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call for assistance. Press #3 for HII Mission Technologies.

Created: 2024-10-26