Business Systems Analyst - Seattle, WA

Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before. We're proud of the work we do and the recognition we've received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions. If you're passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity. As a Business Systems Analyst on the ExtraHop IT Applications team, you'll leverage a full spectrum of business applications, including Salesforce, to design and implement solutions for our entire organization. You will partner with teams across the company and your work will have a direct impact on the outcomes of our business. Duties and Responsibilities: Engage with stakeholders to perform detailed analysis of business and technical requirements, and translate them into solutions. Manage and maintain a portfolio of SaaS applications and recommend new technology when needed to meet business goals. Partner with developers and admins to design, build, test, deploy, and document solutions using standard functionality and custom development. Support our internal customers by triaging and working tickets related to supported business applications. Stay current with the periodic feature release announcements of supported applications and leverage any new capabilities as applicable. Be part of an agile scrum team and participate in planning, documentation, execution, testing, and launch of projects. Develop and maintain comprehensive project documentation, including business process models, use cases, and test plans. Certificates/Security Clearances/Other Preferred Qualifications: Salesforce Administrator or Platform App Builder Certification Additional Qualifications/Responsibilities Basic Qualifications: Bachelor's degree in Business Administration, Computer Science, or equivalent experience. 2+ years of experience in an analyst role (Business Systems Analyst, Sales Analyst, etc.) Self-directed learning, problem solving, and researching of system issues. Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users. Previous experience in systems integration. Strong technical knowledge of Salesforce data structure; understanding of how to leverage Salesforce functionality to meet complex process and reporting requirements. Detail-oriented with strong data management skills including experience using Excel and Data Loader. Understanding of Salesforce CPQ and its processes Partner Community experience a Plus (Salesforce, Allbound) Experience with Sales processes (pipeline management, territory management, forecasting) Preferred Qualifications: Salesforce Administrator or Platform App Builder Certification 2+ years experience as a Salesforce Administrator Familiarity with agile software delivery methodologies and working as part of an agile team Salary: $80,770 - $101,000 + benefits Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

Created: 2024-10-26