Business Development Manager - (Workers Compensation/...

Atlantic Health System is seeking a Business Development Manager who is highly skilled in sales and account management with experience working in Workers' Compensation and Occupational Health. Existing knowledge of Workers' Compensation in NJ and experience working with WC managed care companies, adjustors, employers, and case managers is essential. This position will be based at 101 Madison Ave, Morristown NJ location. Summary This Business Development Manager is responsible for the overall management, growth and Atlantic Health System-wide Workers Compensation (WC) and Occupational Health (OH) strategy system-wide. The position reports to the Director of Corporate Health and is a high-visibility position that will interact with a broad array of NJ Employers, Joint Insurance Funds, Health Insurance Funds, NJ Brokers and Workers' Compensation Insurance Companies, Insurance Adjusters and the already existing hospital departments and practices providing WC and OH services. Essential Functions Responsible for development of sales strategy for Workers Compensation and Occupational Health Develop measurable sales growth goals for new clients and upsale of current client base Provide management and oversight to 1 FTE account manager and 1 FTE coordinator Provide and oversee account management and sales by developing relationships with client executives, WC managed care leaders, adjustors, nurse case managers, supervising physicians and other local health care providers as needed. Attends industry conferences and trade shows to exhibit and promote WC/OHP Program Present WC Program to new clients and provide refresher training to current clients and their claims handlers Resolve services issues/complaints by gathering all relevant information and working with appropriate AHS departments including WC Operations, billing, urgent care, etc. End goal is to find root cause and long term resolution. Communicate network additions and changes to relevant managed care companies, adjustors and clients Provide and work through case studies for Workers' Compensation using ODG software as part of account management strategy Responsible for managing corporate client relationships around Occupational Health and Workers Compensation including: developing a professional and personal relationship that engenders trust and respect; promoting companies ethics and values; understanding the organizational and political environment of the client; understanding contractual obligations & history of client relationships; determining how client will evaluate our performance; serving as a client advisor on clinic operational issues; and developing and strengthening our relationships with local and corporate client leadership. Participate on team that is pulling together already existing network AHS Occupational Health and Workers Compensation services in order to function as a network of work-related services for employers. This includes: Atlantic Health System Workers' Compensation Hotline, Chilton Occupational Health Center, Atlantic Advanced ED Urgent Care and Atlantic Health Urgent Care locations, existing Atlantic Medical Group practices, Work Med and other urgent care practices that are being onboarded. Work with AHS insurance network group on taking inventory of current business and identifying growth potential Review current business models. Work closely with AHS corporate office to share information and improve the quality of our clinic services and solve problems in the field. Assist in the marketing/sales of services including: entry into other client locations and renewal of contracts. Assist internal corporate departments as needed from a field perspective. Assist in new program development to communicate the needs of the Corporate clients around the delivery of Corporate Health and Wellness services. Examples include: creation of new programs, lecture content and delivery, etc. Institute and participate in regular staff meetings and operations management team meetings Work to build a culture of collaboration and accountability within market among and between company associates, client associates, collaborating providers and local health providers. Promote positive patient experiences throughout the community and region. Work effectively and relates well with others including supervisors, colleagues, and individuals both inside and outside of AHS to maintain constructive working relationships. Cross work and be knowledgeable on all Atlantic Health Direct to Employer products in conjunction with the Corporate Health team. New projects as assigned Education, Experience and Special Requirements Education: Requires a minimum of a Bachelors Degree. Experience: Prefer 5+ years account management or related experience. NJ Workers' Compensation knowledge a must Special Requirements: A valid driver's license is required. ABOUT US At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: Morristown Medical Center, Morristown, NJ Overlook Medical Center, Summit, NJ Newton Medical Center, Newton, NJ Chilton Medical Center, Pompton Plains, NJ Hackettstown Medical Center, Hackettstown, NJ Goryeb Children's Hospital, Morristown, NJ CentraState Healthcare System, Freehold, NJ Atlantic Home Care and Hospice Atlantic Mobile Health Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years Best Places to Work in Healthcare - Modern Healthcare 150 Top Places to work in Healthcare - Becker's Healthcare 100 Accountable Care Organizations to Know - Becker's Hospital Review Best Employers for Workers over 50 - AARP Gold-Level "Well Workplace": Wellness Council of America (WELCOA) One of the 100 Best Workplaces for "Millennials" Great Place to Work® and FORTUNE® magazine One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine Official Health Care Partner of the New York Jets NJ Sustainable Business EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Created: 2024-10-25