ERP Functional Analyst, Benefits

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute carelong-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Job DescriptionThis position serves on a team of PeopleSoft subject matter experts working on the Benefits Administration module. This person will work closely with EITS and Human Resources. The role is to assist in guiding the end-users from the design phase through the configuration and testing of the any new functionality that is implemented. Post go-live this position will provide post production support, assist with knowledge transfer activities and help ensure an overall smooth transition process to the new functionality. This role will also provide internal customers with the best possible solutions to implement new functionality like Job related Benefit self service and Life Events, identify potential process improvements, troubleshoot problems and provide user support. Perform other duties as assigned.Duties & ResponsibilitiesThis analyst must have high level understanding of HR information systems, tools, and technologies. The analyst should have functional experience and understanding of standard and specialized HR business events. Ideal candidate will be 80% Functional20% Technical.7+ years PeopleSoft experience with functional design and configuration of HCM solutions. An emphasis in HR, Payroll for North America, Benefits, MSSESS, ePerformance, and ELM. Desired TAM and eRecruit.5+ years andor 2+ full life cycle implementations at a Higher EducationPublic Sector Healthcare client.Successfully completed at least (3) PeopleSoft implementations. Recent Oracle PeopleSoft HRMS, v9.2 experience required.Experience with a systems development lifecycle methodologyProficiency with Application Designer, system integration and data migration tools. Experience with PHIRE required.Determination of business requirements, business process design and application design and configuration.Ability to understand basic PeopleSoft security; roles and permissions.Needs Assessments, Requirements gathering and development of model office configuration (prototypeCRP).Proficiency with system test planning and execution.Proven ability to work in a team-oriented and collaborative environment.Ability to apply creative and analytical thinking skills to resolving problems and set a vision.Ability to explore alternative methods to resolve issues and improve processes.Demonstrated experience with Human Resources information management systems and tools, e.g. PeopleSoft Query, Crystal, reporting tools.Requires a BABS degree in human resources information systems, computer science, MISBCIS, andor 8-10 years professional experience in HRIS, solution design and program delivery of enterprise HCM solutions.Open enrollment experienceEnhanced eBenefits implementation and production support experienceBen Admin issue resolutionBenefit interface experienceCOBRA issue resolutionMinimum Qualifications1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, EconomicsStatistics, Telecommunications, Data Communications, or a related field of study; and2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience.3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or4. A satisfactory equivalent combination of training, education and experience.Department PreferencesKnowledge, Skills, Abilities and other Requirements:PeopleSoft Benefits Module v9.2PeopleSoft HCMMust be able to collaborateStrong analytical, problem-solving and troubleshooting skills with ability to identify problems and determine corrective actionsAbility to work independentlyAbility to manage and report on many concurrent activitiesAbility to prioritize work and promptly resolve or escalate when necessaryProfessional appearance, communication and behavior, including punctualityYears of Experience:Minimum of 5 years' experience as an ERP PeopleSoft Benefits functional analyst andor super user.Successfully completed andor involved in at three full life cycle of PeopleSoft Benefits Administration andor upgrade.NYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programsNote: Candidates selected for a position are required to come to NYC as part of their onboarding.

Created: 2024-11-02