Claims Specialist for ADR Team

Claim Specialist Job DescriptionFLSA Status: Non-ExemptReports to: ADR Case ManagerSummary: We are seeking a Claim Specialist with 1-2 years of experience. Comfortability with technology and platforms required.Job ResponsibilitiesFormat documents and communications for clients; Liaise between third party vendor and Labaton Keller Sucharow; Review documents (releasedocument verification) for production to defense counsel for quality control;Calendaring and entry of case info into database;Perform intake and initial filtering of client inquiries;Preparation of submissions involving large volumes of individual claims;Run and analyze client data reports;Organize documents and communications with clients;Ensure that case documents accurately reflect a client's individual information;Keep track of communications or developments relating to client cases and deadlines that may be applicable to individual clients;Prepare and send client communications; Communicate with clients telephonically, on occasion;Work with attorneys to plan data gathering, and settlement update workflows;Analyze and summarize client inquiries to identify trends and patterns requiring further action; andAssist with the development of processes and technological systems for addressing large volumes of client interactions.SkillsRequirementsProficient in the use of Microsoft Word and Excel; Familiarity with Filesite preferred;Familiarity with client management systems or databases preferred;Strong technical skills and ability to quickly learn new litigation support software;Strong written and oral communication skills and strong interpersonal skills; Must possess great attention to detail; Must possess analytical and critical thinking skills; Strong organizational and time-management skills; Ability to work independently while understanding the importance of teamwork; Ability to manage workload consisting of multiple tasks; andThe work shift for this position is 9:30 am-5:30 pm, five days a week, but applicant must be willing and available to work overtime, both evening and weekends, when necessary.We are looking to hire in the $50-55,000year range.

Created: 2024-10-25