Restaurant Manager

Chick-fil-A Dickson City is owned and operated by Keith Kelly. Keith became an Operator in 2021 after spending 27 years on Wall Street. He is a steadfast, servant-hearted leader. The team at Chick-fil-A Dickson City is dedicated to growing its high-volume business while serving the community with care and excellence. They value relationships, quality, innovation, and fun! Their leadership team is made up of individuals who embody grit and grace, and hold those to a high standard. Come join this growing team today.POSITION SUMMARY: Chick-fil-A Dickson City is seeking a Restaurant Manager with the ability to provide operational oversight and strong leadership to the team. This person will be in a leadership position where they will have the opportunity to lead, grow, and serve. This individual will have their hand in multiple operational aspects of the restaurant while also business planning and strategizing.This opportunity is far greater than "fast food" but is an opportunity for a key individual to impact the day-to-day team members and business functions of a Chick-fil-A restaurant. This leader will be intentionally developed, and long-term this person will have the opportunity to serve as a top leader in an even larger capacity.POSITION KEY RESPONSIBILITIES:Positively impact the team and culture by modeling core valuesLead and coach the team by being hands-on in the operationBuild relationships with the teamcustomers while leading the team toward goalsHold team accountable for operational excellenceTrain and develop team leaders and members through coaching, feedback, and goal-settingEnsure operational effectiveness, find ways to improve and implement new strategiesTrack metrics and results in their area of responsibilityFocus on improving guest and team member carePerform with excellence while in the busy, fast-paced environment of the businessLead with clear communication; monitor and increase team member retentionDemonstrate good stewardship of the business and resourcesPerform off-shift managerial tasks such as team training and developmentMeet regularly with the Operator and Leadership Team to set goals, train, and achieve resultsSKILLS & EXPERIENCE NEEDED: Bachelor's Degree preferred2-3 years of hospitality experience or equivalent service experienceOrganized, detail-oriented with a strong sense of follow-throughResults-oriented and able to work in a very fast-paced, high-stress environmentHigh emotional Intelligence; Passion for people and delivering world-class serviceSpirit of authenticity, grit, empathy, and a strong work ethicSystems thinker; innovator; problem-solverEffective communicator with the entire teamResourceful; has the ability to think and do; go-getterHigh integrity and characterOptimistic in adversity; a natural team cheerleaderDemonstrates servant-leadership mentalitySense of ownership; self-motivated with a willingness and eagerness to learnTakes initiative; driven and hardworking individual with a growth mindsetAbility to keep composure under high pressure and make decisions quicklyDesire to care for and develop others. Strong relationship builder.

Created: 2024-10-24