[Call Center / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Rep you'll: Receive and resolve a high call volume of inbound and outbound calls via the ACD system; Answer questions from providers, health insurances and members, regarding referrals and claims; Provide education regarding managed care processes and services available for members; Demonstrate exemplary customer service; Conduct calls using approved guidelines and scripting to ensure patient satisfaction; Ensure accutate account Fast >>