Respite Program Coordinator

Respite Program Coordinator Rochester, NY ( Description Lifespan is a trusted, mission-driven, regional nonprofit dedicated to helping older adults take on the challenges and opportunities of longer life. We are a great place to work where staff can grow personally and professionally in a supportive and inclusive environment. STATUS:Part-time. 20 - 25 hours per week.Non-exempt HOURLY RATE: $19.50 SUMMARY Responsible for the oversight of the paid respite scholarship program for families in the 9-county region. Maintains paid respite records, Excel and Access databases. Oversight of all paid respite vendor contracts. Tracks all paid respite data. Completes all case notes for paid respite clients. Works with volunteer respite team. Provides reports as requested by director for NYS Department of Health. DUTIES AND RESPONSIBILITIES Process all Respite Scholarship program registrations and maintain database of registrants. Work with partner respite providers across the 9-county region to secure providers. Work closely with Contracts Manager to ensure all contracts are in place and up to date. Submits invoices to the finance department for services rendered for respite, safety and environmental assessments and transportation services on a timely basis in agency payment system. Tracks and reports all data associated with the coordination of the respite scholarship program including, but not limited to constituent information, provider information, scheduling details and billing details. Work with monthly scholarship recipients to ensure they have selected their provider, and everything is in place for their respite. Responsible for making recommendations for program improvement and quality assurance to enhance the client experience and efficiency of logistics for staff including evaluation surveys administered to clients accessing the respite scholarships. Completes case notes as needed for all paid respite clients in agency database. Conducts quality checks with clients and vendors. Prepares and presents respite reports to the Division Leader, CG Services consisting of (but not limited to) hours used, families served, types of respite accessed, counties served and total expenses for the period. Utilizes Excel and Access databases. Provides reports as required - both computerized and manual. Works closely with Respite program team. Maintains up to date professional knowledge of the geriatric field, with special focus on Alzheimer's disease and Dementia. Other duties as assigned by supervisor. Requirements QUALIFICATIONS EDUCATION: BS or BA in human service or health related field or equivalent combination of education and experience. Associates Degree with experience is acceptable. EXPERIENCE: Knowledge of and experience working in the field of geriatrics a plus. PHYSICAL AND MENTAL REQUIREMENTS · Must be able to multi-task in a busy environment withattention to detail · A portion of the work is performed at a desk or at a personal computer station. · Strong interpersonal skills necessary · Excellent verbal, written and telephone communication skills required. · Some standing during group presentations and professional trainings. · Computer skills (MS Office). Database and Excel experience required. · Access database experience preferred. · Ability to work in multi-cultural situations · Ability to work independently. Lifespan offers great benefits including: If working less than 37.5 hours, accrued time is pro-rated. Vacation (21 days) Sick (10 days) Personal Time (3 Days) Holidays (11) Medical Insurance (3 options) Dental Insurance (2 options) Vision (2 options) Flexible Spending Account Health Savings Account with company contribution 403(b) Program Pension contribution after one year of service Hybrid Work Schedule may be available after successfully completing the probationary period Salary/Hourly Rate Multiple factors will be considered for salary/hourly determination including, years of relevant service, skills required, education, and internal equity, Lifespan is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, gender identity/expression or any other protected characteristic. Lifespan will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical and mental limitations of qualified employees and applicants with disabilities. Deadline to Apply: Open until Filled

Created: 2024-10-23